"Old Fashion Service" Meets the Latest High Technology Products
Our Story
At Mathis Air & Heat, we're proud to be serving the Greater Dallas Metro Area for over 31 years. Our commitment to providing exceptional service, top-notch products, and unparalleled customer satisfaction has made us a trusted name in the HVAC industry.
Our Mission
Our mission is simple: to provide our customers with a hassle-free, stress-free experience that exceeds their expectations. We strive to build lasting relationships with our customers, and we're dedicated to delivering the highest level of professionalism, respect, and courtesy in everything we do.
Our Services
Our team of experts is equipped to handle all your heating and cooling needs. From routine maintenance and repairs to new installations and system upgrades, we've got you covered. Our services include:
- AC repair and installation
- Heating system repair and installation
- Air quality solutions
- Indoor air quality improvement
- Humidity control
- Energy efficiency solutions
- System maintenance and tune-ups
Our Products
We're proud to offer a range of top-quality products from American Standard, a trusted brand that has been delivering exceptional heating and cooling systems for over 130 years. Our products are designed to provide optimal performance, energy efficiency, and reliability, ensuring you and your family stay comfortable and safe in your home.
What Sets Us Apart
At Mathis Air & Heat, we're committed to delivering a unique customer experience that sets us apart from the rest. Our promise to our customers is simple: NO surprises, NO mess, and always a professional, respectful experience. We take pride in providing transparent quotations, detailed project timelines, and exceptional workmanship that leaves your home clean and comfortable.
Our Values
At Mathis Air & Heat, we believe in the importance of building trust, fostering relationships, and providing exceptional service to our customers. We're dedicated to being the best in the industry, and we strive to make a positive impact on our community.
Summary of Reviews
Overall Quality of Service
The majority of reviewers praised the exceptional service provided by Mathis Air & Heat. They were impressed with the company's prompt response, professionalism, and competitive pricing. Many reviewers appreciated the transparency and honesty of the technicians, who took the time to explain the problems and offer solutions.
Positive Experiences
Many reviewers highlighted the excellent customer service provided by the office staff, particularly Christi, who was described as "awesome" and "very helpful." The technicians were also praised for their knowledge, efficiency, and politeness.
Key Strengths
- Prompt and reliable service
- Competitive pricing
- Friendly and professional technicians
- Excellent customer service
- Transparency and honesty
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