Quality is our standard, not our goal.
At StevenSons HVAC, we pride ourselves on being a family-run operation that has been serving the DFW area for over twenty years. Our commitment to providing exceptional service and quality work has earned us a 4.6-star rating on Google reviews. As a family-owned business, we understand the importance of trust and personal attention. Our goal is to build long-lasting relationships with our customers, and we strive to make you feel like part of our family.
Our Story
Our founder, Steve Crouse, has over 35 years of experience in the HVAC industry. He started our company with the help of his wife, building it from the ground up. Steve's passion for doing the job right, for a fair price, has been the driving force behind our success. We pride ourselves on being honest and transparent in our dealings with customers, always giving you the options and letting you decide what you want.
Our Team
Carla, our Co-Owner and Office Manager, is the backbone of our operation. She keeps everything running smoothly and efficiently, always making sure that every customer and technician is happy and satisfied. When she's not working, Carla can be found running her scrapbook retreat for women or curled up with a good book.
Tina, our Day-to-Day Dispatch and Employee Manager, is the one who keeps our operation running smoothly from day to day. She's also the person you'll often speak with when you call in with a question or request. Tina's hobbies outside of work include making customizable welcome mats and spoiling her mischievous boxer puppy.
George, a lead service technician, has been with us for nearly a decade. With over 40 years of experience in the industry, he's a mentor to many of our technicians and a friend to our customers. When he's not crawling through attics, you can find him sipping sweet tea at a local Sonic.
Our Mission
At StevenSons HVAC, our mission is to provide you with exceptional service and quality work. We believe in treating our customers like family, and we strive to make you feel like part of our family. We're dedicated to being honest and transparent in all our dealings, always giving you the options and letting you decide what you want.
Our Services
Here at StevenSons HVAC, we offer a range of services designed to keep your HVAC system running smoothly and efficiently. From air conditioning and heating to preventive maintenance, we've got you covered.
- Air Conditioning: Our expert technicians will install, maintain, and repair your air conditioning system to keep you cool and comfortable.
- Heating: Our team will ensure your heating system is running smoothly and efficiently, keeping you warm and cozy during the cold winter months.
- Preventive Maintenance: Our maintenance programs will help prevent problems and issues with your HVAC system, ensuring it runs to its full capability all year long.
Contact Us
At StevenSons HVAC, we're committed to providing you with exceptional service and quality work. Whether you're experiencing issues with your HVAC system or looking for a new installation, we're here to help. Contact us today to schedule your appointment or consultation.
Overall Experience
The experiences of customers with Stevenson's Heating & Air vary. On one end, many customers had excellent experiences, praising the company's professionalism, timeliness, and personability. On the other end, a few customers were unhappy with their interactions, citing poor service and unreasonable pricing.
Positive Comments
Stevenson's Heating & Air has a team of professionals who are knowledgeable in their field and take the time to explain what needs to be done to keep customers' systems running smoothly. The company is also punctual and personable, making customers feel at ease.
Negative Comments
Some customers, however, felt that the company's service was lacking. One customer was dissatisfied with the lack of testing performed during an inspection, and another customer felt that the company overcharged for a very brief visit.
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