Repairs Done Right Every Time
At North Pacific Mechanical, we are dedicated to providing top-notch HVAC services to our valued customers in the Portland, Oregon area. Our team of highly trained and certified professionals has years of experience in the industry, ensuring that you receive exceptional service every time you call upon us. Whether you're in need of AC repair, heating services, or routine maintenance, we're here to help.
Our Services
We understand that outstanding service is not just about fixing the issue, but also about understanding the root cause of the problem and providing the best possible solution. Our comprehensive residential services include:
- Air Conditioning: Stay cool and comfortable during the hot summer months with our top-of-the-line air conditioning systems.
- Air Handlers: Our air handlers are designed to provide efficient cooling and heating, ensuring your home remains pleasant year-round.
- Ductless Systems: Say goodbye to having a bulky A/C unit cluttering your living space. Our ductless systems provide efficient cooling and heating without sacrificing style.
- Gas Furnaces: Our gas furnaces are designed to provide reliable and efficient heating during the cold winter months.
- Heat Pumps: Our heat pumps work seamlessly to maintain a comfortable indoor temperature, whether it's hot or cold outside.
- Indoor Air Quality: Breathe easy knowing our indoor air quality services help remove pollutants and allergens from the air.
- Sheet Metal: From fabricating to welding, our sheet metal services ensure top-notch fabrication and installation for your HVAC needs.
Why Choose Us
At North Pacific Mechanical, we pride ourselves on our commitment to customer satisfaction and our unparalleled service. Our team of experts is dedicated to providing the best possible solution for your HVAC needs, whether it's a routine maintenance check or a complex repair. We understand the importance of staying comfortable and safe in your home or business, which is why we're committed to providing the highest level of service and attention to detail.
Our Coverage Area
We proudly serve the greater Portland area, including:
- Beaverton
- Clackamas
- Gresham
- Happy Valley
- Hillsboro
- Lake Oswego
- Milwaukie
- Portland
- Tigard
- Vancouver, WA
Our Mission
Our mission at North Pacific Mechanical is simple: provide exceptional HVAC services that exceed our customers' expectations. We strive to build long-term relationships with our clients, ensuring that you receive the best possible service every time you call upon us.
Get in Touch
Don't wait any longer to experience the North Pacific Mechanical difference. Contact us today to schedule your HVAC service, request an estimate, or to learn more about our comprehensive services.
Overall Customer Experience
The majority of customers have had a positive experience with North Pacific Mechanical, praising the company's technicians for their professionalism, kindness, and expertise.
Technician Performance
Deon, in particular, has received high praise from multiple customers for his detailed explanations, enthusiasm, and ability to diagnose and fix problems efficiently. Jesus and Tylor and Zach have also been mentioned as providing excellent service.
Positive Aspects
- Technicians are knowledgeable, professional, and courteous
- Deon is a standout technician who goes above and beyond
- Company is responsive and provides timely service
- Employees are enthusiastic about their work and take pride in their profession
Negative Experiences
A few customers have reported poor customer service, including a lack of communication, misinformation, and unprofessional behavior from some staff members.
Areas for Improvement
- Customer service could be improved in some cases
- Communication and coordination could be better, especially when it comes to scheduling and timing
- Some customers have experienced misdiagnosis or incomplete installation of HVAC systems
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