Exceeding Customer Expectations through Quality Service
A Family-Run Business Dedicated to Reliable Heating & Cooling Solutions
For over 62 years, JD Heating and Air Conditioning has proudly served the Metrowest Boston area with dependable, comprehensive heating and cooling services. Family-owned and operated since 1956, we've built our reputation on honest workmanship, reliable service, and a commitment to customer satisfaction.
Our Expertise
We offer a comprehensive range of services encompassing the entire spectrum of heating, cooling, and air quality needs. Our certified technicians are experts in:
System Installation & Repair
- Furnace installation, repair, and replacement
- Air conditioner installation, repair, and service
- Heat pump installation, maintenance, and repair
- Air handler installation and repair
- Humidifier and dehumidifier installation and service
- Ductless split installation and service
Maintenance & Emergency Services
- Comprehensive system tune-ups and inspections
- Regular filter changes and duct cleaning
- Emergency repair services available 24/7
Quality Brands & Equipment
We work with all major heating and cooling system brands, including:
- Trane
- Rheem
- Bryant
- Goodman
- GeneralAire
- Skuttle
- Aprilaire
- LG
- Fujitsu
Our Commitment to Our Customers
At JD Heating and Air Conditioning, we prioritize:
- Quality: We use only the highest quality parts and equipment.
- Integrity: We are upfront and transparent in all our communication and pricing.
- Customer service: We are dedicated to providing personalized and responsive customer service.
- Efficiency: We continuously invest in training and technology to offer the most efficient solutions.
Choose JD Heating and Air Conditioning for
- Reliable and responsive service
- Skilled and certified technicians
- Competitive pricing
- Commitment to customer satisfaction
- Wide range of services and equipment options
Contact us today to schedule an appointment and experience the exceptional service that has made us a trusted name in the Metrowest Boston area for over six decades.
Technician Behavior and Customer Service
Reviews highlight inconsistent technician behavior and customer service. One reviewer had a negative experience with a technician who was initially rude and refused to wear a mask. However, another reviewer praised a technician for being competent, friendly, and professional.
Reliability and Quality of Work
Some reviewers reported issues with the quality of work, including incorrect installations and failure to diagnose problems. One reviewer had to call another company to fix a poorly installed unit, resulting in additional costs.
Communication and Follow-up
Reviewers also mentioned inconsistent communication and follow-up from the company. Some experienced prompt responses and callbacks, while others were left waiting or received no follow-up.
Cost and Value
Pricing was a concern for some reviewers, who felt that the company's rates were high or unfair. Others appreciated fair pricing and reasonable costs for completed work.
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