Exceeding Customer Expectations through Quality Service
At Nashoba Heating & Cooling, Inc., we pride ourselves on being a second-generation family-owned business with a team of experienced technicians and office personnel. With over 30 years of serving the areas HVAC needs, we are committed to providing exceptional service, high-quality products, and unparalleled customer satisfaction. Our company has been proudly serving the Nashoba and Merrimack Valley regions, including Acton, Bedford, Billerica, Boxborough, Carlisle, Chelmsford, Concord, Devens, Dunstable, Groton, Harvard, Lexington, Littleton, Lowell, Pepperell, Southern NH, Sudbury, Tewksbury, Tyngsboro, and Westford.
Our Services
At Nashoba Heating & Cooling, Inc., we offer a comprehensive range of services to meet the unique needs of our customers. Our expertise includes:
- Installation and maintenance of heating and cooling systems, including furnaces, air conditioners, humidifiers, air cleaners, dehumidifiers, programmable thermostats, and zoning systems
- Repair and maintenance services for a wide range of HVAC systems
- Replacement and upgrade services for existing systems
- Energy-efficient solutions to reduce energy consumption and lower utility bills
- Indoor air quality solutions to improve the air you breathe and create a healthier living and working environment
Our Products
We represent some of the industry's most respected and innovative brands, including:
- Aprilairewhole-home solutions for indoor environments
- Arzel zoning systems for consistent and comfortable temperatures throughout your home
- Carrier HVAC systems for heating and cooling
- EWC Controls for precision temperature control
- Field Controls for humidification and dehumidification
- Geothermal systems for energy-efficient heating and cooling
- Hart & Cooley products for superior performance and durability
- Rheem HVAC systems for residential and light commercial applications
- Robertshaw thermostats for precise temperature control
- Sanyo HVAC systems for heating and cooling
- York HVAC systems for residential and light commercial applications
Whether you're looking to install a new heating and cooling system, repair or maintain an existing system, or upgrade to a more energy-efficient solution, our experienced technicians and knowledgeable staff are committed to providing you with the best possible service and products.
Outstanding Customer Service
Nashoba Heating & Cooling has received rave reviews from their customers, with all authors giving the company a perfect 5-star rating. The common thread throughout these reviews is the exceptional customer service provided by the company's staff, including Pete, Harriet, Allan, and others. From prompt responses to emergencies to efficiently executed installations and repairs, Nashoba Heating & Cooling has consistently delivered high-quality service to their customers.
Reviews
The reviews highlight the company's ability to respond quickly to emergencies, such as when a customer's heating system died on the coldest day of the year or when an air conditioner failed during a heat wave. The technicians are described as professional, efficient, and courteous, taking the time to explain the work being done and providing excellent service. The company's prices are also deemed reasonable, and they offer flexible scheduling to accommodate customers' needs.
Issues with Customer Service
One reviewer, Pete Streips, had a negative experience with the company's customer service. Although he had no issues with the quality of the work itself, he experienced subpar workmanship from a local plumber hired by Nashoba Heating & Cooling to install a humidifier. Streips reached out to the company to request their assistance in addressing the issue, but was told that any work not performed by Nashoba Heating & Cooling was outside their scope of responsibility.
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