At Air One Heating and Air Conditioning, Inc, we understand the importance of providing top-notch indoor comfort and air quality for our customers. For over years, we have been dedicated to servicing the residential and commercial HVAC needs of our valued clients in North Vernon and Columbus. Our team of experienced professionals is committed to delivering exceptional service, ensuring that our customers receive the highest level of satisfaction with our work.
Our Services
As a Carrier dealer, we offer a wide range of products and services designed to provide reliable, efficient, and cost-effective comfort solutions for your home or business. Our installation and replacement services cater to new construction, retrofitting, and replacement projects. We also offer repair services for all makes and models, sheet metal fabrication, air duct cleaning, air duct sealing, blower door testing, and water heaters.
Our technicians are trained to provide exceptional service, ensuring that your system is running efficiently and effectively. We understand the importance of indoor air quality and strive to provide solutions that promote healthy breathing and a comfortable living environment. Our team is dedicated to preventative maintenance, maintenance agreements, and extended warranties on new equipment.
Our Commitment
At Air One Heating and Air Conditioning, Inc, we are committed to providing our customers with the best possible solutions for their indoor comfort needs. We take pride in our prompt, professional, and courteous service, ensuring that our customers receive the highest level of satisfaction with our work. We are dedicated to building long-term relationships with our customers, providing them with the expertise and solutions they need to enjoy a comfortable and healthy indoor environment.
Testimonials
We understand that our customers' feedback is essential in helping us improve our services. Here's what some of our satisfied customers have to say about us:
- "My 91 year old mother called to say her heat was out. This was during the -5 temps (and lower with wind chill.). Due to her age, they made her a priority." - Kristine Beyers
- "From estimate to completion of installation, absolute professionals. Highly recommend them." - David Donnelly
- "Air One gave excellent service for the installation of our new geothermal unit. They were clear, efficient, and detailed." - Laura Denise Andrews
Proudly Serving Local Families and Businesses
Air One Heating and Air Conditioning, Inc is dedicated to providing the best possible solutions for your residential and commercial HVAC needs in North Vernon and Columbus. We are committed to delivering exceptional service, ensuring that our customers receive the highest level of satisfaction with our work. Contact us to learn more about our products and services.
Customer Satisfaction
The customers who reviewed Air One HVAC company were highly satisfied with their services, with an overall rating of 5 stars. Many customers praised the company's professionalism, responsiveness, and value for money.
Installation and Repair Services
The company's technicians and installers were commended for their expertise, efficiency, and attention to detail. Customers appreciated the timely completion of jobs, with some installations finished in under 4 hours. The technicians' professionalism and courteous demeanor were also highlighted as notable strengths.
Customer Service
Air One's customer service was praised for its efficiency, with many customers receiving same-day or next-day responses to their inquiries. The company's office staff and technicians were described as friendly, helpful, and easy to work with.
Negative Feedback
Unfortunately, two customers experienced issues with the company's services. One customer, Lori, reported a delayed repair job, with the technician failing to turn off the E-heat and back to the heat pump. Another customer, Michael, reported difficulty in getting an estimate for a new furnace and AC unit, with the company failing to return phone calls.
Common Strengths and Weaknesses
Some common strengths mentioned by customers included the company's professionalism, responsiveness, and value for money. The company's technicians were praised for their expertise and attention to detail. The weaknesses mentioned were primarily related to delayed repair jobs and difficulty in getting estimates.
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