Thrive in the Great Indoors
At Pyramid Heating & Cooling, we believe that every home deserves to have efficient, reliable heating and air conditioning. For over 15 years, our team of experts has been dedicated to providing top-notch services to homeowners in Portland, Bend, and surrounding areas. Our mission is to ensure that our customers stay comfortable and informed throughout the year.
Our Services
Our comprehensive list of services includes:
Heating
- Heater Repairs: We fix malfunctioning heaters quickly and effectively
- Heater Maintenance: Preventive maintenance to ensure optimal performance
- Heater Installation: Install new heaters for ultimate comfort
- Furnaces
- Heat Pumps
- Ductless Heating
- Water Heaters
Cooling
- AC Repair: We fix air conditioning issues promptly
- AC Maintenance: Regular maintenance for optimal performance
- AC Installation: Install new air conditioning units
- Ductless Cooling
- Air Quality Services
- Duct Services
- Air Purifiers
- Humidifiers
- Air Filters
- Ductless Purification
- Maintenance Plans
Why Choose Us
At Pyramid Heating & Cooling, we stand out from the competition due to our commitment to quality, professionalism, and customer satisfaction. Here are some reasons why you should choose us:
Healthy Home Advocates: We're not just here to change your equipment. We want the overall health of your home to thrive.
Available 24/7: We have technicians available around-the-clock to service you when you need us most.
Our Workmanship: We consistently deliver the highest level of quality installations, repairs, and service.
Our Technicians: We invest in our staff and technicians to ensure they receive the highest level of training.
Financing Options: We offer many financing options with approved credit to give you peace of mind.
Pearl Certification: We are proud to announce our partnership with Pearl Certification, a national firm that qualifies elite professionals who certify high-performing homes.
What Our Customers Say
Don't just take our word for it! Our satisfied customers rave about our services:
- "They go above and beyond." - Rosie B.
- "Couldn't recommend them more." - Matt H.
- "Polite, professional, and just really nice men and women." - Benjamin J.
- "Professional, efficient and got the installation done in about 3 hours." - Herbert M.
- "Please call them, you won't be disappointed." - Dale V.
Get in Touch
Ready to experience the Pyramids of comfort for yourself? Contact us today to schedule your appointment and take advantage of our unbeatable services.
Overview
The reviews of Pyramid Heating and Cooling provide a mixed picture of the company's performance. While some customers have had positive experiences, others have expressed dissatisfaction with the company's services.
Quality of Service
The quality of Pyramids' service is a major concern, with some customers experiencing difficulties with scheduling, communication, and the overall quality of work performed. Despite this, some customers have reported positive experiences with Pyramid's technicians, who are knowledgeable and courteous.
Communication Issues
Effective communication is essential in any business, and Pyramid has been criticized for poor communication. Some customers have reported being left waiting for extended periods, only to have the company miss their appointments. This lack of reliability can be frustrating and damaging to a company's reputation.
Customer Service
Customer service is a crucial aspect of any business, and Pyramid has received both positive and negative feedback in this regard. While some customers have praised the company's customer service, others have experienced difficulties in getting their issues resolved.
Professionalism
The professionalism of Pyramid's technicians has also been a point of contention. Some customers have reported experiencing difficulties with cleanliness and respect for customers' property.
Accreditation
The accreditation and reputation of Pyramid Heating and Cooling are also important factors to consider. The company's accreditation with relevant industry organizations is a testament to its commitment to quality and customer satisfaction.
Conclusion
In conclusion, the reviews of Pyramid Heating and Cooling are mixed, with both positive and negative feedback. While some customers have had positive experiences, others have expressed dissatisfaction with the company's services. To improve, Pyramid should focus on improving communication, quality of work, and customer service.
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