Our Vision and Mission
Thermocool Heating & Cooling proudly serves South Jersey and surrounding areas, providing comprehensive comfort solutions to residential and commercial clients. Our mission is to establish lasting relationships with our customers by offering honest, accurate, and tailored service, ensuring their complete satisfaction.
A Decade of Experience
Founded in 2008 by industry veterans Ken Mauriello and Bill Payne, Thermocool has steadily grown into a trusted HVAC service provider. With over 10 years of experience under our belts, we have tackled countless projects, ranging from emergency repairs to complete system installations.
What Sets Us Apart
Our team of certified technicians is factory-trained to service and repair all major brands and models of heating and cooling equipment. We prioritize:
- Integrity: We believe in open communication and honest assessments.
- Professionalism: We deliver reliable workmanship and adhere to strict industry standards.
- Efficiency: We respond promptly and work diligently to complete projects on time and within budget.
- Customer Focus: We value your comfort and ensure personalized attention to your specific needs.
Residential
- Emergency heating and cooling repairs
- Routine maintenance agreements
- System installations and replacements
- Refrigerator and duct repair and cleaning
Commercial
- Comprehensive consultations for new installations and upgrades
- Comprehensive maintenance plans tailored to your business needs
- Customized solutions for energy efficiency and cost savings
- 24/7 emergency services
Our Commitment to Quality and Affordability
At Thermocool, we believe quality service doesn't have to break the bank. We offer transparent pricing and competitive estimates, ensuring affordability without compromising on quality.
Get in Touch
We are confident in our ability to provide exceptional service and lasting comfort to your home or business. Contact us today to schedule a consultation or request an estimate.
Overall Experience
The reviews highlight the excellent customer service, professional technicians, and quality work provided by Thermocool.
Positive Experiences
- Many reviewers praised the technicians, such as Dylan, Jake, Angelo, Chuck, Ace, Bob, and Robert, for their knowledge, professionalism, and courteousness.
- Reviewers appreciated the prompt and efficient service, with some mentioning the company's excellent notification system and timely arrivals.
- Several reviewers praised the company's honesty and transparency, with one reviewer mentioning that the company handled their situation professionally and handled a warranty issue efficiently.
Negative Experiences
- One reviewer was unhappy with being charged $189 for a $25 AC capacitor, especially during warranty work.
- Another reviewer had a negative experience with the installation of a new system, which had a Freon leak that was not properly fixed, resulting in additional costs.
Be the first to review Thermo Cool.
Write a Review
