Proudly Bringing Pride, Honesty, and Integrity to all our Customers
At Hubbard Mechanical, we take pride in bringing pride, honesty, and integrity to all our customers. With over 25 years of experience in the industry, our team of professionals has been dedicated to providing top-notch HVAC, plumbing, and boiler services to homeowners and commercial maintenance personnel in Lexington, Winchester, Georgetown, Mt. Sterling, and surrounding areas.
Our Story
Our journey began in 2015, when Art Hubbard, our founder, decided to take the leap and start his own business. With a passion for delivering quality and reliable services, Art built a team of experts who shared his vision. Today, Hubbard Mechanical is a locally owned and operated business, proud to hold three professional licenses: Master HVAC, Master Plumbing, and a Boiler Contractors license, equivalent to a Master license in boilers.
Our Services
We understand the importance of having a reliable HVAC and plumbing system, which is why we offer a wide range of services to cater to your needs. Our 5-star rated heating and air conditioning services include repairs, maintenance, and replacement of heating and cooling units, boilers, and air conditioning systems. Our technicians are knowledgeable and experienced in working with various brands and models, ensuring that you receive the best possible service.
In addition to our HVAC services, we also offer superior routine or emergency plumbing services for both commercial and residential customers. Our plumbing services range from commercial projects to large- and small-scale residential repairs or replacements, including water heater repairs, sewer repairs, drain cleaning, and more.
What Sets Us Apart
At Hubbard Mechanical, we take pride in our ability to provide dependable, excellent service to our customers. Our team of technicians is highly experienced and qualified, with years of experience in both the commercial and residential fields. We understand the importance of providing exceptional customer service at fair and affordable prices, which is why we strive to build long-term relationships with our customers.
Our Commitment
Our commitment to our customers is simple: we promise to provide quality HVAC system services, superior plumbing services, and exceptional customer service. We believe that by doing so, we can earn the trust and loyalty of our customers, who will, in turn, refer us to their friends and family.
Price and Services
Hubbard Mechanical has been criticized for its pricing, with some customers feeling that they are price-gouged. For example, The Hound On Loudon felt that the company's price of $155 for a 5-minute job was unreasonable. On the other hand, many customers have reported being satisfied with the company's prices, which are described as "reasonable" and "fair".
Communication and Transparency
There have been some issues with communication and transparency at Hubbard Mechanical. For instance, Tmk was not informed that the PM rate was $110 per hour, and the technician was too chatty and took longer than expected. Additionally, Cathy Masoud felt that the company wasted her time by not providing a quote for the services they offered.
Customer Service
Despite these issues, many customers have reported having a positive experience with Hubbard Mechanical's customer service. For example, Ryan Shive appreciated the company's transparency, expertise, and excellent service. Josh Elam was also impressed with the company's service, which included returning to his home the same day to fix an unrelated issue.
Technicians
The technicians at Hubbard Mechanical have been praised for their professionalism and expertise. For example, Mark Barber and Emma worked hard to complete their job, and Lindy Hester appreciated their friendly and professional demeanor.
Promptness
Hubbard Mechanical has also received praise for its promptness, with many customers reporting that technicians arrived on time or soon after.
Overall Experience
Many customers have reported having a positive overall experience with Hubbard Mechanical, including Josh Elam, who will be a lifetime customer, and Tim Dearinger, who was very pleased with the company's service.
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