We're not comfortable until you are!
At Total Air & Heat, we pride ourselves on being your trusted comfort specialists in Plano and Dallas. As a Carrier Factory Authorized Dealer, we take pride in providing personal service to each of our customers. We focus on high-quality products and workmanship, and each of our NATE-certified technicians receives extensive training to remain up to date on industry standards. Our team ensures that you always get the best in service, of course, but we work hard to ensure we're carrying the best products, too! We aim to meet your every home comfort need by bringing you products from the industry's best and brightest.
Our Services
We offer comprehensive services for residential and commercial HVAC systems, including air conditioning repair, installation, replacement, and maintenance. Our team provides expert furnace services, including furnace repair, replacement, installation, and maintenance. We also specialize in ductless HVAC systems, heat pumps, geothermal heat pumps, and indoor air quality solutions. Our commercial HVAC services include 24/7 emergency repair, commercial repair, replacement, installation, and maintenance.
Our Products
Our team ensures that you always get the best in service, of course, but we work hard to ensure we're carrying the best products, too! We offer a wide range of products, including air conditioning systems, heating systems, heat pumps, air cleaners, air purifiers, insulation, ductwork, thermostats, and more. We only partner with the industry's best brands, including Carrier, to ensure that our customers receive the highest quality products.
Our Mission
At Total Air & Heat, our mission is to provide unparalleled service to our customers. We strive to be the most trusted and respected HVAC company in Plano and Dallas. Our team is dedicated to providing personal service, high-quality products, and exceptional workmanship to ensure that our customers are always comfortable and satisfied.
Our Values
At Total Air & Heat, we value:
- Excellence in service and workmanship
- Personal attention to each customer's needs
- High-quality products from the industry's best brands
- Ongoing training and education for our technicians
- Exceptional customer service and satisfaction
Excellent Service and Technician Performance
The reviews highlight the exceptional service provided by Total Heating and Air. Technicians are praised for their timeliness, informative approach, and professionalism. They are commended for their proactive efforts in looking up warranties and providing detailed explanations of required repairs.
Effective Communication and Punctuality
The company's communication is described as "quick, effective, and accurate." Technicians are praised for their responsiveness, keeping customers informed, and being punctual.
High-Quality Maintenance and Repairs
Total Heating and Air's maintenance and repair services are highly praised. Technicians are described as "thorough, " "knowledgeable, " and "professional." They take the time to explain the work being done and answer customer questions.
Outstanding Customer Experience
Customers express their satisfaction with the company's services, stating they are "very happy" and have had a "great experience." The company's commitment to excellent customer service is evident in their prompt responses and professionalism.
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