At Advanced Mechanical Systems, we have been serving the Greater Spokane area for over 30 years, providing top-notch HVAC services to both residential and commercial clients. Our commitment to excellence has earned us a reputation for exceptional quality and professionalism in the industry.
Our Services
At AMS, we offer a wide range of heating and air conditioning services, including:
- Whole-house ventilation solutions
- Geothermal systems
- Heat pumps
- Air conditioning systems
- Boilers
- Water heaters
- Package units
- Split systems
We work with the best manufacturers in the industry, including Carrier, Payne, Bryant, Goodman, Daikin, Ruud, Rheem, Trane, Lennox, Kelvinator, and American Standard. Our team of experts has extensive experience in installing, servicing, and maintaining all types of HVAC systems. Whether it's a residential or commercial property, we can assess your needs and install the system that best meets your requirements.
Why Choose Us
At Advanced Mechanical Systems, we take pride in our reputation for providing reliable, efficient, and cost-effective HVAC solutions. Our team is dedicated to providing exceptional service, from the initial consultation to the final installation. Our aim is to build long-term relationships with our clients, ensuring their HVAC systems are running efficiently and effectively.
Our Commitment
At AMS, we understand that doing the job right means more than simply installing a system and accepting payment. We believe in building relationships with our clients, ensuring their satisfaction, and providing excellent service throughout the lifespan of their HVAC system.
Our Team
At Advanced Mechanical Systems, we have a team of experienced professionals who are dedicated to providing exceptional service. Our team includes:
- Greg, the owner, who has over 30 years of experience in the HVAC industry
- John, VP of Operations, who oversees the daily operations of the company
- Nick, Install Manager, who ensures that all installations are completed to the highest standards
- Jesse, Service Manager, who manages our service team and ensures prompt, efficient service
- Treavor and Sean, Service Technicians, who are skilled in all aspects of HVAC repair and maintenance
- Jerimy, Install Technician, who installs and services HVAC systems with precision and care
At Advanced Mechanical Systems, we are committed to providing you with the best possible service and products. Contact us today to schedule a free estimate and experience the AMS difference.
Poor Customer Service
The first reviewer, Craig Ambacher, rated Avista with 1 star, citing poor customer service. He scheduled an appointment on May 14th, but there was no confirmation call or text. He waited the whole time without any contact, and by 2 pm, he had to fire them. He mentioned that they would have been on time if they had called with an estimated arrival time.
Substandard Work
Heather Rider, another 1-star reviewer, shared a story of substandard work. After installing a new furnace and AC unit, they discovered that the furnace was undersized and running almost 24/7 to keep up. The AC unit was also not running efficiently. The county inspector never signed off on the permit, indicating that the units were not up to code. The company failed the final inspection, and the homeowners had to hire another company to redo the work.
Mixed Bag
The next review, from Laurel Gay Edwards, rated Avista with 5 stars. She praised the technicians Sean and Jesse for fixing a frozen pipe issue in her attic. They were professional, and the price was reasonable.
Good Service
Chester Self Storage rated Avista with 5 stars, stating that the company has been providing good service for his office HVAC system for several years. The service is thorough and professional.
More Poor Customer Service
Brendan Tennefoss rated Avista with 1 star, reporting poor customer service. The company changed their warranty coverage policy, informing him that the warranty was only with the original home builder. They made repeated errors and took multiple visits to correct them. When he contacted the Better Business Bureau, the company did not respond.
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