Treat Customers Like Family
At Jennings, we're proud to be your electricians, HVAC experts, and plumbers in Akron and the surrounding areas. For generations, we've been serving our community and earning the trust of our customers for our efficient, transparent, and top-quality home service work. Our commitment is to our customers and to our community, and we pride ourselves in exemplifying that with how we show up to any and everything we do.
Our Promise to You
Treat Customers Like Family: All of our staff is trained to treat each and every customer the way we want to be treated in return. When you're a Jennings customer, you're like family to us. We put your needs first!
Warehouse on Wheels: The most commonly needed parts are stored on our trucks to reduce wait time and ensure timely repairs and installations.
NATE Certified Techs: When a Jennings technician enters your home, you can be sure you're getting the best comprehensive service from a friendly, honest, and knowledgeable employee.
We promise these guarantees when booking service with Jennings Heating, Cooling, Plumbing, and Electric!
Our Services
We offer a wide range of services to ensure your home is functional, comfortable, and safe. Our services include but are not limited to:
- HVAC Repairs
- Generator Installs
- Drain Cleaning
- Commercial HVAC
- Water Heaters
- Emergency Service
Community Involvement
At Jennings, we aspire to be pillars in our community, which is why we do everything we can to not only give back to, but also be involved in our community. We work tirelessly to ensure you are comfortable and cared for in your home, and we want you to feel the same as a part of our wonderful community here in Akron.
Why Choose Us
We're Akron's first choice for reliable service, relied on by generations of Akronites. With 24/7 live answering, you'll always get an answer right away. Our NATE-certified technicians are friendly, honest, and knowledgeable, and we treat customers like family. We're proud to be your electricians, HVAC experts, and plumbers in Akron and the surrounding areas.
Excellent Customer Service and Professionalism
The overall sentiment of these reviews is overwhelmingly positive, with many customers praising the professionalism, kindness, and expertise of the technicians and sales representatives from Jennings Heating, Cooling, Plumbing, and Electric.
Praise for Technicians and Sales Representatives
Many reviewers mentioned the exceptional service provided by specific technicians and sales representatives, including George, Terry, Josh, Sean, Dave, Ryan, Tim, Matt Lewis, and Jeff. These individuals were praised for their thoroughness, clear communication, and willingness to explain the work being done.
Appreciation for Honesty and Transparency
Several reviewers appreciated the honesty and transparency of the technicians and sales representatives, who took the time to explain the necessary repairs and maintenance without pushing for unnecessary work.
Fast Response Times and Scheduling
Many customers praised the prompt response times and easy scheduling process, with some mentioning that technicians arrived on time or even earlier than expected.
Satisfaction with Work Quality
The majority of reviewers were extremely satisfied with the quality of work performed, citing examples of excellent installations, maintenance, and repairs.
Minor Issues with Communication
The only negative comment mentioned was a minor issue with communication, where a sales representative did not follow through on some commitments, but this did not detract from the overall positive experience.
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