"Top Dog" when it comes to quality work and customer service
Who We Are
At True Blue Heat and Air, we are proud to be a full-service HVAC company based out of Caddo Mills, Texas. We have been providing top-notch heating and cooling solutions to residents of Royse City, Rockwall, McLendon-Chisholm, and the surrounding areas for many years. Our team of highly trained and experienced technicians is dedicated to ensuring that your HVAC system is always running smoothly and efficiently.
Our Services
At True Blue Heat and Air, we understand that every home is unique, and requires a customized approach to heating and cooling. That's why we offer a wide range of services designed to meet your specific needs. From routine maintenance and repairs to installations and replacements, our expert technicians are equipped to handle any HVAC-related issue that may arise.
Our services include but are not limited to:
- Heating system installation and repair
- Air conditioning system installation and repair
- Heat pump installation and repair
- Duct cleaning and design
- Insulation installation and repair
- Zoning system installation
- HVAC maintenance and repair
- Indoor air quality solutions
What Sets Us Apart
At True Blue Heat and Air, we pride ourselves on our commitment to customer satisfaction. We believe that every customer deserves the best possible service, and we strive to deliver just that. Here are a few things that sets us apart from the competition:
- We take the time to understand your specific needs and provide customized solutions.
- Our technicians are highly trained and experienced, and our equipment is state-of-the-art.
- We only use genuine replacement parts and products from top manufacturers.
- We offer competitive pricing and flexible financing options.
- Our technicians are available 24/7 for emergency repairs and maintenance.
What Our Customers Say
At True Blue Heat and Air, we take pride in the positive feedback we receive from our customers. Here is what some of our satisfied customers have to say:
".The technician who came to my home was professional, courteous, and knowledgeable. He explained everything he was doing and took the time to answer all my questions. I was very impressed with the service I received!"
".I was blown away by the prompt and professional service I received. The price was very reasonable, and the technician took the time to make sure I understood everything he was doing."
Contact Us
At True Blue Heat and Air, we are dedicated to providing exceptional service and unparalleled customer satisfaction. If you have any questions or would like to schedule a service appointment, please do not hesitate to contact us. We look forward to serving you.
Company Performance
The reviews indicate that True Blue Heat and Air has a mostly positive reputation, with customers praising the professionalism, timeliness, and thoroughness of their technicians.
Positive Experiences
The majority of reviewers had a positive experience with True Blue, citing technicians like Donovan, BJ, Brandon, and Ralph as being knowledgeable, kind, and thorough in their work. Many reviewers praised the company's customer service, noting that the office staff was courteous and professional.
Negative Experience
One reviewer, Andrea Ferreira, had a negative experience with True Blue, feeling that the company was more interested in making a sale than providing proper service. She claimed that the technician misled her about the cost of repairs and tried to pressure her into buying a new system.
Technician Performance
The reviews suggest that True Blue's technicians, such as Donovan and BJ, are highly skilled and knowledgeable about HVAC systems. They are praised for their professionalism, timeliness, and attention to detail.
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