Experience the Number One Difference
A Family-Focused Business Serving Kalona and Beyond
Kuenster Plumbing, Heating & Air has been a trusted name in the Kalona, IA community for over 15 years. Founded by Jeremy and Heather Kuenster in December 2008, our company has grown from a small family-run business into a respected local provider of comprehensive plumbing, heating, and air conditioning services.
Our Commitment to Quality and Customer Service
At Kuenster, we believe in providing exceptional customer service and delivering high-quality workmanship. Our team of certified and licensed service technicians are highly skilled in all aspects of plumbing, heating, and air conditioning. We are dedicated to:
- Prompt response: Efficient dispatch and arrival times for your peace of mind.
- Accurate diagnoses: Comprehensive inspection and explanation of any issues found.
- Tailored solutions: Custom-designed repairs and replacements based on your individual needs.
- Cleanliness: Respectful and meticulous work area.
- Communication: Clear and concise communication throughout the process.
Comprehensive Services for Every Need
Whether you require emergency repairs, routine maintenance, or complete system installations, we offer a wide range of services to meet your needs:
- Plumbing: Repairing leaks, installations, water heater service & repair, drain cleaning, leak detection, and more.
- Heating: Furnace & boiler repairs, installations, tune-ups, and maintenance.
- Air Conditioning: AC tune-ups, repairs, installations, and refrigerant recharge.
- Preventative Care: Comprehensive plans to extend the lifespan of your HVAC and plumbing systems.
An Extension of Your Family
At Kuenster, we consider our customers and employees part of our family. We are actively involved in the community, supporting local youth programs and initiatives. Our team members are highly trained and possess the expertise and enthusiasm to solve your problems.
Contact Us Today for Superior Service
For reliable, professional service and personalized attention, choose Kuenster Plumbing, Heating & Air. Contact us at 319-656-4351 or visit our website for more information. We are committed to exceeding your expectations and making your home or business comfortable and functional.
Service Experience
The majority of reviewers praised Kuenster's service experience, highlighting their prompt response, friendly and knowledgeable staff, and willingness to go above and beyond to meet their needs. Many reviewers appreciated the company's ability to accommodate emergency situations, such as furnace failures during extreme weather conditions.
Communication and Professionalism
However, some reviewers experienced poor communication and unprofessionalism from certain staff members, particularly those who answered the phone. Some reviewers felt that they were not taken seriously, and that their concerns were not addressed promptly or effectively.
Pricing and Estimation
A few reviewers expressed disappointment with the company's pricing and estimation practices. Some felt that they were overcharged for services, or that the final bill was significantly higher than the original estimate.
Staff and Technicians
Many reviewers praised individual technicians and staff members, such as Tom and Jeremy, for their exceptional service and professionalism. However, some reviewers had negative experiences with other staff members, particularly those who answered the phone.
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