Your Reliable, Courteous, & Affordable HVAC Provider
Who We Are
Safari Air Heating & Cooling LLC is a family-owned and operated business serving Henderson and surrounding areas with comprehensive heating, ventilation, air conditioning (HVAC) services, and refrigeration solutions. Founded on the principles of exceptional customer service, quality workmanship, and affordable solutions, we have become a trusted partner for countless households and businesses in the Las Vegas area.
Our Expertise
Our team of skilled technicians is highly trained and experienced in all aspects of HVAC systems, including:
- Installation and repair: All types of air conditioners, furnaces, heat pumps, and other HVAC equipment.
- Maintenance: Regular inspections and tune-ups to ensure optimal efficiency and prevent costly breakdowns.
- Commercial refrigeration: Comprehensive services for businesses with refrigerated systems.
What Sets Us Apart
At Safari Air Heating & Cooling LLC, we prioritize:
- Family-first approach: We treat our customers like family, offering personalized attention and building lasting relationships.
- Quality and integrity: We never compromise on quality, using only the highest-rated materials and following industry best practices.
- Transparency and affordability: We provide upfront pricing and competitive rates, ensuring clear communication and fair value.
- Emergency services: We are available 24/7 for urgent repairs and system failures.
Our Commitment
We are dedicated to:
- Delivering exceptional customer service through friendly and responsive technicians.
- Reducing energy consumption through efficient systems and tips.
- Providing transparent and honest communication every step of the way.
- Expanding our knowledge and skills to remain at the forefront of the industry.
Join Us on the Journey to Comfort and Efficiency
Contact Safari Air Heating & Cooling LLC today to schedule a consultation and discover how we can optimize your home or business environment through improved heating, cooling, and refrigeration.
Excellent Customer Service and Timely Repairs
The company received praise for its friendly and professional technicians, such as Ernesto, who provided efficient and effective repair services. Customers appreciated the quick response times and the ability to work around their schedules.
Technician Issues and Misdiagnosis
However, some customers had negative experiences with technicians who were unable to communicate effectively, lacked professionalism, and provided incorrect diagnoses. In some cases, technicians failed to identify the root cause of the issue, leading to additional problems and costs for the customers.
Lack of Follow-Up and Unprofessional Behavior
The company was criticized for its lack of follow-up and communication, leaving customers without functional air conditioning for extended periods. Some customers experienced unprofessional behavior from technicians and dispatchers, including rudeness, lack of concern, and unresponsiveness.
Services Provided
The company provided various services, including A/C system repair, installation, and maintenance.
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