Doing It Right The First Time
At Craft Mechanical, we pride ourselves on being a small, family-owned HVAC company serving the greater Kalamazoo area. We take a more personalized, customer-service-based approach to our work, with no pushy sales tactics or hidden costs. We believe that by treating our customers like family, we can build long-term relationships and provide the best possible service.
Our Services
As your local dealer for Rheem, Mitsubishi, and Viessmann products, we offer a wide range of HVAC services to both residential and light commercial customers. From furnace repair to air conditioning service and boiler maintenance, we have you covered. Our expert technicians are certified and trained in the latest HVAC technology, and we take pride in our upfront pricing and transparent billing practices.
Residential Services
In addition to our expert HVAC services, we also offer indoor air quality solutions to help improve the health and comfort of your home. Whether you're looking to improve ventilation or control moisture levels, we have a variety of solutions to meet your needs. Our residential services include:
- Mini-split system installations
- Air conditioning and heat pump expertise
- Indoor air quality solutions
- System replacement and installation
Commercial Services
As a trusted partner for light commercial customers, we offer a range of services to meet the unique needs of your business. Our commercial services include:
- Furnace installation and maintenance
- Boiler repair and maintenance
- Indoor air quality solutions
- System replacement and installation
What Sets Us Apart
At Craft Mechanical, we're committed to "doing it right the first time." We believe that honesty, transparency, and exceptional customer service are the keys to a successful business. Here are just a few reasons why you can trust us with your HVAC needs:
- Upfront pricing with clear descriptions and no hidden costs
- Simple invoicing with no trip charges
- Flat rate overtime services
- A commitment to continuous education and training for our technicians
Get in Touch
If you have any questions or would like to schedule a service call, don't hesitate to get in touch. Our friendly and knowledgeable staff is always here to help. Call us at 269-348-0974 or visit our website to learn more about our services and expert technicians.
Overall Impression
The reviews from various customers praise Craft Mechanical for its exceptional service, professionalism, and high-quality workmanship. The company's technicians, including Cameron, Joe, Aiden, and Cam, receive special mention for their friendly, knowledgeable, and courteous attitude.
Customer Feedback
Residential and commercial customers express satisfaction with the company's work, citing benefits such as competitive pricing, effective communication, and prompt service. Several customers highlight the technicians' professionalism, efficiency, and willingness to explain their work in detail.
Technical Expertise
Reviewers appreciate the company's in-depth knowledge of heating, ventilation, and air conditioning (HVAC) systems. Craft Mechanical's technicians are credited with diagnosing problems correctly and providing cost-effective solutions.
Communication
Many customers praise the company's clear and timely communication, which helps build trust and reduces anxiety during the installation process.
Additional Services
Some customers mention specific services, such as furnace and air conditioner installation, repair, and maintenance, highlighting the company's comprehensive offerings.
Cleanliness
Several reviewers commend the technicians for leaving their work areas clean and tidy, showcasing the company's attention to detail.
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