TRUST IS JUST ONE OF THE THINGS WE BUILD WELL.
My Guys Plumbing, Heating & Air is a family-owned and operated business serving the Greater Cleveland and Northern Summit County areas since 1969. We have built our reputation on providing high-quality repair, installation, and maintenance services for all your heating, cooling, and plumbing needs.
Heating
- Comprehensive furnace and boiler repair and maintenance
- Ductless mini-split installation and repair
- Heat pump system installation and repair
- Gas line repair and installation
Cooling
- Air conditioner repair and replacement
- Preventative maintenance plans
- Expert diagnosis and repair of all cooling system problems
- Comprehensive inspections to ensure optimal efficiency and performance
Plumbing
- Repairing and replacing leaky faucets, toilets, and other fixtures
- Troubleshooting and fixing plumbing leaks
- Clearing clogged drains and pipes
- Water heater repair and installation
- Comprehensive inspections to identify potential problems and ensure safety
More than just repairs
At My Guys, we understand the importance of comfort and efficiency in your home. That's why we offer:
- 24/7 Emergency Service: Because breakdowns can happen anytime, we're available 24/7 to respond to your urgent repairs.
- Free Estimates: We believe in transparency and upfront pricing, so we offer free estimates for all repairs.
- Expert Customer Service: Our team of experienced technicians will communicate clearly and effectively with you, explaining the problem and offering feasible solutions.
Our Values
Our core values guide us in everything we do:
- Integrity: We uphold the highest ethical standards and honesty in all our interactions.
- Professionalism: We deliver reliable service, respecting your home and belongings.
- Customer-Focused: We prioritize your comfort and satisfaction, always aiming to exceed expectations.
- Quality: We invest in top-notch equipment and training to ensure reliable and lasting solutions.
Experience the My Guys Difference
With decades of experience and a commitment to excellence, My Guys Plumbing, Heating & Air is your trusted partner for all your home comfort needs. Contact us today and experience the difference!
Positive Experiences
Many customers have had positive experiences with My Guys, praising their professional and courteous staff. They appreciate the prompt and efficient service, as well as the thorough inspections and explanations of the work being done.
Challenges and Concerns
Some customers have experienced challenges with the pricing and cost of services. Gina and another reviewer felt that the cost of the services was excessive and not justified by the work done. They recommend getting multiple estimates and being prepared for unexpected costs.
Specific Incidents
Gina had a particularly frustrating experience with My Guys, feeling that the cost of snaking two drains and installing a new faucet was too high. She also felt that the company's decision to cut a hole in her kitchen ceiling to access pipes was unnecessary and expensive. She eventually received a refund and updated her review to 5 stars.
Overall Assessment
While some customers have had issues with pricing, most reviewers have been very satisfied with the quality of service and professionalism of the staff at My Guys.
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