Finally, A repair guy you can trust.
At SM Mechanical Services, we take pride in being a family-owned business that has been serving the Glastonbury, CT area for many years. Our mission is to provide top-notch HVAC, plumbing, and ventilation services to residential and commercial properties in the region. We understand the importance of a comfortable living space, and that's why we're committed to delivering exceptional customer service, quality workmanship, and timely responses to our clients' needs.
Our Services
We offer a wide range of services to cater to the diverse needs of our clients. Our HVAC services include air conditioning installation, ductless AC repair, furnace maintenance, and oil-to-gas furnace conversions. For plumbing needs, we provide emergency repairs, fixture replacement, and complete installations. Additionally, we offer ventilation services, including indoor air quality improvements and ductless AC installations.
Why Choose Us
As a fully licensed and insured company, we guarantee quality workmanship and operate with integrity. With over 15 years of experience, we've built a reputation for our dedication to customer satisfaction and our commitment to using top-of-the-line products and procedures. Our team of expert technicians is trained to handle any size job, from emergency repairs to complete installations.
Our Philosophy
At SM Mechanical Services, we believe that honesty, accuracy, and great quality work are essential to building trust with our clients. We take pride in our work, and our goal is to ensure that our clients are 100% satisfied with our services. Our team is committed to providing red-carpet customer care, and we strive to exceed our clients' expectations at every opportunity.
Our Areas of Service
We proudly serve the following areas: Andover, Avon, Berlin, Bloomfield, Bolton, Bristol, Colchester, Columbia, Coventry, Cromwell, East Granby, East Hampton, East Hartford, East Windsor, Ellington, Enfield, Farmington, Glastonbury, Granby, Hartford, Hebron, Lebanon, Middlesex County, Newington, West Hartford, and Wethersfield.
Summary of Reviews
Mixed Experiences with SM Mechanical
Customer Satisfaction
The review from Lois C. highlights the exceptional customer service provided by SM Mechanical. The company responded promptly to their call on a Saturday morning, and the technician, Noel, was able to resolve the issue quickly and efficiently. The reviewer praises the company for their professionalism and timely service.
Disappointment and Frustration
On the other hand, Michael S.'s review expresses disappointment and frustration with the company's service. Despite spending a significant amount of money on a new HVAC system, the thermostat still reads 80 degrees on the first floor and 84 degrees upstairs. The reviewer claims that the owner failed to take responsibility and did not send anyone to address the issue.
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