Origins and Vision
Key Refrigeration Supply (KRS) emerged in 1999 from the ashes of Superior Supply Company, a respected HVAC/Refrigeration distributor facing decline under new ownership. Founded by industry veterans Bill Geckles, Mark Chavez, and Bob Miller, KRS carried the torch of exceptional customer service and reliable products.
Redefining Distribution
Our mission is to empower contractors, technicians, and businesses in the HVAC and Refrigeration industry with superior products, expertise, and unwavering support. We understand the importance of reliable equipment, timely delivery, and personalized service.
Industry Expertise
With decades of collective experience, our team possesses deep understanding of the HVAC/Refrigeration market. We offer extensive knowledge of:
- Refrigeration equipment and parts: From compressors and cooling towers to control systems and safety switches, we supply the components you need.
- HVAC tools and supplies: We carry a comprehensive range of tools, accessories, and safety equipment to ensure optimal performance and efficiency.
- Technical expertise: Our team is seasoned professionals who can answer your technical questions, troubleshoot issues, and offer expert recommendations.
Personalized Customer Care
At KRS, we prioritize building strong, lasting relationships with our customers. Our dedicated team goes above and beyond to:
- Offer personalized quoting and ordering assistance.
- Provide responsive technical support and troubleshooting.
- Simplify complex industry jargon into clear and concise explanations.
- Deliver prompt and reliable delivery of products and supplies.
Continuous Commitment
We are committed to staying at the forefront of the industry by:
- Maintaining a diverse inventory of top-quality products from leading manufacturers.
- Investing in robust logistical systems for efficient delivery.
- Continuously exploring new technologies and market trends.
- Providing exceptional customer service that exceeds expectations.
Exceptional Customer Service
The reviewers at Key Refrigeration of St. Joseph provide consistent praise for the company's exceptional customer service. The staff is described as extremely helpful, friendly, and knowledgeable, making them a go-to destination for all HVAC-related needs.
Friendly and Helpful Staff
The reviews highlight the staff's ability to provide excellent assistance, with one reviewer noting that they're "very helpful and friendly." Another reviewer praises the staff's willingness to help, stating that they're "always have what I need."
Knowledgeable and Helpful
The reviewers also appreciate the staff's knowledge and expertise in the HVAC industry. One reviewer describes them as "extremely helpful and knowledgeable, " while another notes that they're the only place they'll go for their HVAC supply.
A+ Experience
The reviews of Key Refrigeration of St. Joseph are unanimous in their praise for the company's exceptional service. With a perfect 5-star rating, the reviewers commend the staff for their friendliness, helpfulness, and knowledge.
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