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Expert Solutions for Your Home Comfort

Our Story

At Service 1st Pros, we are proud to be a family-owned and operated heating and air conditioning company serving Northeast Georgia. Our story began over a decade ago when our founders, Josh and Hillary Meacham, made the decision to move to this beautiful region and start their own business. With a combined 20 years of experience in the industry, they knew that they had the skills and expertise to provide top-quality services to their new community.

Our Mission

Our mission is to provide exceptional heating and cooling solutions to our customers in a friendly and reliable manner. We understand that our team is not just fixing appliances, we are also building relationships with our customers and their families. We take pride in being a part of the communities we serve, and we are committed to making a positive impact on the lives of those around us.

Our Services

At Service 1st Pros, we offer a wide range of heating and cooling services to meet the needs of our customers. From heating installations and repairs to air conditioning installations and repairs, we have the expertise and equipment to get the job done right.

  • Heating Services: Our experienced technicians specialize in installing and repairing furnaces, heat pumps, and heat pump systems. We also offer ductless mini-split systems and HVAC duct cleaning services to keep your home's heating system running efficiently.
  • Air Conditioning Services: In the summer months, our team is available 24/7 to repair and install air conditioners, mini-split systems, and thermostats. We also offer AC tune-ups and duct cleaning services to keep your home's cooling system running smoothly.
  • HVAC Services: Our experts provide top-quality HVAC services, including zone heating and cooling systems, which allow you to control the temperature in specific areas of your home.
  • Emergency Services: We understand that unexpected heating and cooling failures can occur at any time. That's why our team is available 24/7 to provide emergency repairs and services.

Our Guarantees

At Service 1st Pros, we stand behind our work and offer several guarantees to ensure your complete satisfaction. These include:

  • 1-Year No Breakdown Guarantee: If our team fixes a broken heating or cooling system within a year, we'll come back and repair it for free.
  • 1-Year Test Drive Guarantee: If you purchase a new heating or cooling system, you have a year to use it. If you're not satisfied, we'll replace it for free.
  • 12-Month Buyback Guarantee: If we perform AC repairs and your system still isn't working to your satisfaction, we'll fix it again or give you a refund.
  • 10-Year Guarantee: On all new equipment we install, we provide a 10-year guarantee on all parts. If they don't work for at least 10 years, we'll cover all parts and labor to replace them.

Why Choose Service 1st Pros?

  • 24/7 Emergency Services: When your heating or cooling system breaks, we're available to fix it, day or night.
  • Experienced Technicians: Our team of experts has years of experience and is committed to providing the best possible service.
  • Guaranteed Work: We stand behind our work and offer several guarantees to ensure your complete satisfaction.
  • Local and Family-Owned: We're a family-owned and operated business, serving our community for over a decade.

We Proudly Serve

We appreciate our customers and proudly serve the following areas:

  • Athens
  • Auburn
  • Braselton
  • Cumming
  • Gainesville
  • Hoschton
  • Johns Creek
  • Lawrenceville
  • Winder
  • Dacula
  • Suwanee
  • Buford
  • Oak Wood
  • Flowery Branch
Reviews
Positive: The reviewers praise Service First Pros for their professionalism, friendliness, and efficiency.

Overall Experience

The overall experience with Service First Pros is extremely positive, with all reviewers praising the company's professionalism, friendliness, and efficiency.

Customer Service

The company's customer service is highlighted as a major strength, with reviewers consistently mentioning the politeness, professionalism, and courtesy of the technicians, including Jerry and Daniel.

Efficiency and Timeliness

The speed and efficiency of the service are also highly praised, with many reviewers mentioning that the work was completed quickly, often in under an hour.

Technician Performance

The technicians, including Daniel Williams, are commended for their excellent work, with reviewers stating that they were highly professional, courteous, and skilled in their work.

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