We Make the Stevens Point Area More Comfortable One Home at a Time
At AMC HVAC Mechanical Engineering, we pride ourselves on providing top-notch services and prices you can bet on. With over 15 years of experience in the HVAC industry, we have established ourselves as a reputable and trustworthy company in the Baltimore-Washington Metropolitan area.
Our Mission
Our mission is to deliver exceptional services to our customers, ensuring their complete satisfaction and comfort in their homes and businesses. We strive for excellence in our work, and our team of certified and licensed professionals is dedicated to providing the highest level of craftsmanship and customer service.
Our Services
We offer a wide range of services, including Heating and Air Conditioning Installation, Repair, Replacement, and Maintenance. Our experts can service and repair all brands and models of Heating and Air Conditioning Systems. We also provide Preventative Maintenance Agreements, Indoor Air Quality Solutions, Smart Energy Solutions, and Emergency Services.
What Sets Us Apart
At AMC HVAC Mechanical Engineering, we stand out from our competition due to our commitment to integrity, credibility, and professionalism. We are a Participating Contractor with BGE SMART ENERGY PROGRAM, allowing us to offer rebates to our customers. Our team is trained with the latest technology, ensuring an accurate diagnosis at the first service appointment. We take pride in our craftmanship, providing highly skilled and certified licensed technicians in different exclusive brands.
Our Values
At AMC HVAC Mechanical Engineering, we value:
- Integrity: We ensure that our services are transparent and honest, providing our customers with an outstanding service experience.
- Credibility: We strive to be leaders in the HVAC industry, setting the standard for excellence in our services.
- Professionalism: Our team of certified and licensed professionals is dedicated to providing the highest level of craftsmanship and customer service.
Testimonials
Don't just take our word for it! Our customers have spoken highly of our services, praising our professionalism, expertise, and commitment to excellence.
Get in Touch
If you're in need of HVAC services, don't hesitate to contact us. We're always available to answer your questions and provide guidance on your specific needs.
Subpar Experience with Entitled Staff and Poor Quality Service
Several reviewers had a poor experience with AMC HVAC Mechanical Engineering, LLC, citing entitled staff, poor quality service, and unprofessional behavior. Some reviewers felt that the staff was incompetent and unknowledgeable, requiring customers to educate them on the issue and fix. Others experienced delays and incorrect ordering of replacement parts, leading to further frustration.
Issues with Scheduling and Communication
Many reviewers had issues with scheduling appointments and communication with the company. Some were stood up, while others received inadequate or no communication about their appointments. Some reviewers even experienced dishonest behavior, with the company showing up unannounced and claiming they had been scheduled.
Positive Experiences with Friendly and Knowledgeable Staff
On the other hand, some reviewers had positive experiences with friendly and knowledgeable staff, who took the time to explain the repair process and provided quality service.
Variety of Services Offered
AMC HVAC Mechanical Engineering, LLC offers a range of services, including HVAC system repair, A/C system repair, heating system repair, HVAC maintenance, and heating maintenance.
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