At Mission Heating & Cooling, we are a family-owned and locally-operated business with over 15 years of experience serving southern Arizona. We believe that our work is an expression of our faith as followers of Jesus Christ. Our mission is to serve our customers with integrity and honesty, treating them with respect and compassion. We understand that having a reliable heating and cooling system is crucial, especially in the hot desert climate of Arizona. That's why we're committed to providing top-notch services to ensure our customers stay comfortable and safe.
Our Services
At Mission Heating & Cooling, we offer a wide range of services to meet your heating and cooling needs. Whether you need a new installation, repair, or maintenance, we're here to help. Our services include:
- Air Conditioning Installation: We install high-efficiency air conditioning units, including our own brand, MOEAC, which offers lifetime warranties and 0% financing.
- Furnace Installation: We install and service furnaces, ensuring your home stays warm and cozy during the cold winter months.
- Heating Services: Our expert technicians provide reliable heating repair and maintenance services to keep your system running smoothly.
- Air Quality Services: We offer air quality testing and solutions to ensure the air in your home is clean and healthy.
- Commercial Services: We provide commercial heating and cooling services to businesses of all sizes, ensuring a comfortable and productive work environment.
MOEAC - Our High-Efficiency Cooling System
At Mission Heating & Cooling, we're proud to offer our own brand of high-efficiency cooling systems, MOEAC. MOEAC beats the competition in energy efficiency and costs less than other brands. Plus, with our lifetime warranty and 0% financing, you can enjoy the benefits of a high-efficiency system without breaking the bank.
Our Commitment to Service
At Mission Heating & Cooling, we're committed to providing exceptional service to our customers. Our experienced technicians are dedicated to finding the root cause of the problem and leaving you with a properly functioning system. We stand behind our work with a 100% satisfaction guarantee.
Giving Back to the Community
As a company, we're committed to giving back to the community. We're proud to support several nonprofit organizations that help those in need. These organizations include Faith Christian Church Campus Ministry, Kevin and Bekah Ellers, Hands of Hope, Teen Challenge, Pusch Ridge High School PRCA football Sponsorship, Mercy Ships, LIFE Today Outreach International, End Times Ministries, and Compassion International.
General Experience
The reviews highlight both positive and negative experiences with Mission AC. Some customers have had good interactions with the company, praising their responsive front office staff, timely repair services, and professional technicians. On the other hand, some customers have had frustrating experiences with repeated repairs, unfulfilled requests, and poor communication.
Repairs and Warranty
One customer had a brand new unit installed, but it required seven repairs within a year, with the company refusing to replace it despite its faulty performance. The customer was left feeling frustrated and unsafe due to the unit's frequent breakdowns and leaks. Another customer had a positive experience with warranty work, with the company replacing a faulty part at no charge.
Communication and Customer Service
Some customers have praised the company's communication, with technicians arriving early and providing clear explanations of their work. However, others have had negative experiences, with poor communication, unfulfilled appointments, and a lack of follow-up.
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