Delivering Serious Results through a Modern Business Approach
At Paragon Oil, we pride ourselves on being a full-service heating oil provider, dedicated to delivering top-quality fuels and exceptional customer service to homes and businesses across New York City's five boroughs and surrounding areas. Our long-standing commitment to excellence has earned us a reputation as a trusted and reliable partner for all your heating oil needs.
Our Services
As a leading HVAC contractor, we offer a comprehensive range of services designed to keep your home warm and cozy throughout the year. From fuel oil delivery to boiler maintenance and repair, we've got you covered. Our team of experienced technicians is trained to provide expert installations, tune-ups, and emergency services, ensuring that your heating system runs smoothly and efficiently. Whether you're looking for #2, #4, or #6 fuel oil, we've got a range of options to suit your unique needs. Plus, with our convenient online ordering system, you can get instant prices and schedule a delivery at a time that suits you.
Our History
With over 75 years of experience in the industry, Paragon Oil has built a reputation for excellence and reliability. Since 1945, we've been committed to providing exceptional service, competitive prices, and unmatched expertise to our customers. Our mission is to provide a seamless and stress-free experience, ensuring that you can focus on what matters most - keeping your home and family warm and comfortable.
Our Values
At Paragon Oil, we're dedicated to building long-term relationships with our customers, founded on trust, respect, and a commitment to excellence. We believe in providing personalized service, tailored to your unique needs and preferences. Our team is passionate about delivering exceptional results, and we're always looking for ways to improve and innovate our services.
Our Commitment
At Paragon Oil, we're committed to providing top-quality fuels, exceptional customer service, and expert technical support. We're dedicated to ensuring that your heating system runs smoothly and efficiently, and that you're always warm and comfortable in your home. Whether you're a homeowner or a business owner, we're here to help you navigate the complexities of heating oil provision, providing a seamless and stress-free experience that you can rely on.
Unreliable and Dishonest Oil Company
The reviews for Paragon Oil are overwhelmingly negative, with customers expressing frustration and disappointment with their services. Many customers have reported incidents of false invoicing, unnecessary work, and poor customer service.
False Billing and Unnecessary Work
Several customers have reported receiving inflated bills for work that was not done. For example, Author Bill Cilverst claims that the company did a job that nobody asked them to do, billed him a crazy amount, and even filed a UCC on his property. Similarly, Author Amy Peterson reported that the company installed a furnace incorrectly, leading to destruction of her basement and significant financial losses.
Poor Customer Service
The company's customer service is also criticized by many reviewers. Authors Racquel Notice, Jennifer Sheridan, and Maya Johnson all report being treated unprofessionally and dismissively by company representatives. Author Jennifer Sheridan's parents, in their 80s, were left without heat for several days and were told that no one could come to fix the problem until the next day. Author Maya Johnson reports that the company failed to provide timely appointments and bills her for oil deliveries without prior notification.
Positive Experience by One Customer
However, Author Linda Cubeta reports a positive experience with the company, praising its 5-star delivery, repair, and customer service. She notes that she has been using Paragon for years and has been satisfied with their services.
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