At Costello Heating & Cooling, we take pride in our comprehensive offerings of installation, service, and repairs of all HVAC equipment. With over 35 years of experience, our team of highly trained and experienced technicians is dedicated to providing top-quality service to our valued customers. We understand the importance of a comfortable and energy-efficient home, which is why we strive to deliver unparalleled service and solutions to meet your every HVAC need.
Air Conditioning
Our air conditioning technicians have the tools, training, and experience to provide an array of services from air conditioner installation to repair and service. Whether you need your AC repaired, serviced, or replaced, we've got you covered. We can help ensure your system is running like new, and our team is always ready to help. Signs you may need AC repair services include poor airflow, unpleasant odors, system leaks, loud or unusual noises, and lack of cold air.
Benefits of Installing a New Air Conditioner
If your old AC is showing signs of failure, it may be time to consider replacing it. A newer, more advanced AC unit can be more efficient, reducing repair costs, saving on energy bills, and reducing your carbon footprint. Benefits of installing a new AC include prolonged life of your system, greater comfort, healthier air quality, fewer costly repairs and service calls, and more reliable operation.
Why Choose Costello Heating & Air Conditioning
At Costello Heating & Air Conditioning, we've been setting the standard for AC repairs, service, and installation since 1983. Our team works hard to deliver top-notch service to our customers, and we take pride in everything we do. When you need a dependable AC contractor, choose us. We keep our customers comfortable with reliable AC repair, service, and installation.
Services
- AC Repair, Installation, & Service: We have over 35 years of experience providing top-quality AC services in Eastlake, Willowick, Mentor, and surrounding areas of Ohio.
- Heating: We provide comprehensive heating services, including installation, service, and repair of all HVAC equipment.
- Water Heaters: Our team can help ensure your water heater is running efficiently and effectively.
Service Quality
The majority of the reviews praise the service quality of Costello Heating and Air Conditioning, with several customers stating that the technicians were professional, friendly, and honest. Gene and Matt, in particular, were mentioned numerous times for their reliability and expertise.
Communication Issues
Several reviews highlight communication issues, with customers expressing frustration over not receiving timely responses or updates from the company. Some customers felt that the estimates and quotes provided were unclear or inaccurate, leading to misunderstandings and additional costs.
Workmanship and Attention to Detail
A few reviews highlight concerns over the quality of workmanship, with some customers mentioning issues with AC units functioning correctly or furnaces being installed incorrectly.
Cost and Value
Reviewers have mixed opinions about the cost and value of services provided by Costello Heating and Air Conditioning. While some customers report being satisfied with the cost, others express frustration over high prices or additional charges.
Warranty and Maintenance
A few reviews mention issues with warranties and maintenance, with some customers experiencing problems with their AC or furnace units even under warranty.
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