A Family Tradition in Quality HVAC and Plumbing Care
A-Star Air Conditioning & Plumbing has been serving the Dallas/Fort Worth Metroplex for over 26 years. We are a family-owned and operated business passionate about delivering exceptional customer service and unparalleled expertise in all areas of plumbing and heating, ventilation, and air conditioning.
Our Expertise
We offer a comprehensive range of services to meet all your residential and commercial HVAC and plumbing needs, including:
Heating & Air Conditioning
- Installation, repair, and maintenance of all major heating and cooling systems
- Comprehensive tune-ups and diagnostics
- Emergency repair services available 24/7
- Replacement of outdated systems with energy-efficient models
Plumbing
- Repair and maintenance of all plumbing systems and fixtures
- Emergency leak detection and repair
- Installation and replacement of water heaters, faucets, toilets, and other fixtures
- Sump pump and drain cleaning services
We also offer:
- Home automation: Install smart thermostats and control your HVAC system from anywhere.
- Attic insulation: Improve your home's energy efficiency and comfort.
- Air purification: Breathe cleaner air in your home.
- Slab leak detection & repair: Get professional help with any water damage under your home.
Our Commitment to You
At A-Star, we believe in:
- Customer satisfaction: Our 100% satisfaction guarantee ensures you'll be happy with our work.
- Quality craftsmanship: We use only the highest quality materials and equipment.
- Transparency: We provide upfront pricing and clear explanations of all charges.
- Professionalism: Our technicians are licensed, insured, and background checked.
Schedule Your Appointment Today
Don't wait until you need us. Schedule your regular maintenance or emergency service with A-Star Air Conditioning & Plumbing today and experience the difference.
Company Reputation and Customer Service
The reviews highlight concerns about A-Star's customer service, with some customers experiencing unresponsive representatives, unreturned calls, and unclear communication. On the other hand, some customers have reported prompt and courteous service, with technicians being friendly and professional.
Sales and Pricing
Some customers have reported negative experiences with the sales team, feeling pressured into buying additional services and being misled about warranty coverage. Others have been satisfied with the prices quoted and have recommended A-Star to others.
Technical Issues and Repairs
A-Star has received criticism for taking a long time to address technical issues, with some customers experiencing delays and multiple visits to resolve problems. However, some customers have reported being satisfied with the repairs and maintenance services provided.
Emergency Services
A-Star has received praise for its emergency services, with customers appreciating the quick response times and professional technicians.
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