At Lowery Plumbing, Heating & Air Conditioning, we are committed to providing exceptional service to our customers in Lubbock and surrounding areas. Founded in 1980 by Allan Lowery, our company is built on the principle of "Good for you, good for me. Bad for you, bad for me." This philosophy guides everything we do, from the services we offer to the way we interact with our customers.
Our Services
We offer a wide range of services to cater to your residential and commercial needs. Whether you need plumbing, heating, or air conditioning solutions, our team of experienced professionals is dedicated to providing you with top-notch service. Our services include:
- Residential Plumbing: Our skilled plumbers are trained to handle all types of plumbing issues, from leaky faucets to burst pipes. We also offer plumbing maintenance and repair services to ensure your plumbing system runs smoothly.
- Heating: If you're experiencing issues with your heating system, our team is equipped to diagnose and repair the problem quickly and efficiently. We also offer heating installation and maintenance services to ensure your home remains warm and cozy during the winter months.
- Air Conditioning: When the summer heat strikes, rely on us to keep your home cool and comfortable. Our technicians are trained to diagnose and repair AC issues and install new systems when necessary.
Our Values
At Lowery Plumbing, Heating & Air Conditioning, we prioritize customer satisfaction above all else. We strive to:
- Provide excellent service: Our highly trained professionals are dedicated to delivering exceptional service and ensuring that our customers receive the highest level of care.
- Use quality products: We only use industry-leading products from reputable manufacturers to ensure that our customers receive the best results.
- Offer competitive pricing: We believe that top-quality service should be accessible to everyone, which is why we offer competitive pricing without compromising on our standards.
What Our Customers Say
Don't just take our word for it - our customers rave about our services. Here's what a few have said:
"Thank you to your fellas and company for expertize and professionalism on meeting our unexpected plumbing needs. Thank you for a job well done - hope not to see you all for a long while!"
"The absolute best plumbing service in town. Hands down to Philip who saved me $2800 compared to Spartan Plumbing."
A Message from Allan Lowery
As the founder of Lowery Plumbing, Heating & Air Conditioning, I'm proud to have built a company that operates on the values of integrity, honesty, and a commitment to excellence. My father, Dr. Boyce Lowery, instilled in me the importance of hard work and ethics, which have guided me throughout my career. I believe that our business is not just about making a profit but about making a positive impact on our community. That's why we're dedicated to providing exceptional service and ensuring that our customers receive the best possible solution to their plumbing, heating, or air conditioning needs.
Certifications and Affiliations
Lowery Plumbing, Heating & Air Conditioning is proud to be an American Standard flagship dealer in the Lubbock area. We're also certified by the nation's largest nonprofit heating, ventilation, air conditioning, and refrigeration organization and adhere to industry standards and best practices in the underground utility industry. Our license number is M-18674, and our TACLA number is 34196E.
Summary of Reviews
Negative Experiences
- Several reviewers had negative experiences with Lowery, citing issues with their advertising, pricing, and customer service. Some reviewers felt misled by the company's ads, which promised a $49 drain unclogging service, but the company did not follow through on this promise.
- Others were unhappy with the quality of work, citing broken appliances, overpricing, and a lack of transparency in their billing practices.
- Some reviewers experienced poor communication and unprofessionalism from technicians, leading to frustration and dissatisfaction.
Positive Experiences
- On the other hand, many reviewers had positive experiences with Lowery, praising the company's prompt response times, courteous technicians, and quality of work.
- Reviewers appreciated the professionalism and kindness of technicians, who took the time to explain the work being done and were respectful of customers' homes.
- Several reviewers praised the company's willingness to work with them to find solutions to their plumbing and AC issues, and appreciated the quality of work and attention to detail provided by the technicians.
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