At our HVAC company, we have been providing exceptional heating, ventilation, and air conditioning services to the Charlotte, NC community since 1973. As one of the oldest and most trusted HVAC companies in North Carolina, we take great pride in our reputation for delivering honest, reliable, and high-quality services to our residential and commercial clients.
Our team of locally owned and operated HVAC contractors is fully licensed, insured, and committed to ensuring your complete satisfaction. With our 5-star reviews and exceptional customer service, we have become the most popular choice for HVAC repairs and installations in the area. At our company, customer service is our number one priority, and we are dedicated to providing you with the best possible solutions for your heating and cooling needs.
Our Services
At our HVAC company, we specialize in repairing, installing, and maintaining all heating and cooling systems. We understand the importance of working with locally owned and operated HVAC contractors, and we strive to provide an honest, reliable, and fully licensed and insured service.
Our services include:
- Air Conditioning: Our team of experienced NATE qualified HVAC and AC installers provides high-quality heating, cooling installations, and air conditioning repair services. We repair and service all makes and models, ensuring that your home or office is comfortable all year round.
- Heating: Our heating services include repairs, installations, and maintenance for all makes and models of furnaces and boilers. We understand the importance of reliable heating during the winter months, and we are committed to providing fast and efficient services to keep your home or office warm and comfortable.
- Indoor Air Quality: We offer a range of indoor air quality services, including duct cleaning, air purification, and humidity control. Our team of experts can help you improve the air quality in your home or office, ensuring that you and your family or employees are breathing clean and healthy air.
- Commercial HVAC: Our commercial HVAC services include repairs, installations, and maintenance for all types of commercial heating and cooling systems. We understand the importance of keeping your business running smoothly, and we are committed to providing fast and efficient services to minimize downtime.
At our HVAC company, we are committed to providing our clients with the best possible solutions for their heating, ventilation, and air conditioning needs. Our team of experts is dedicated to delivering high-quality services, and we are proud to be the most reliable and trusted HVAC contractors in the Charlotte, NC area.
Contact us today to learn more about the residential and light commercial services we offer in Charlotte, Rock Hill, Gastonia, Monroe, Mooresville, Waxhaw, Weddington, and the surrounding communities in North and South Carolina. Our comfort advisors are standing by to answer any questions you may have and to help you schedule a consultation.
Service Quality
The reviews highlight a mix of positive and negative experiences with Air Today. On the positive side, several customers praised the company's excellent service, professionalism, and expertise. They mentioned that the technicians were friendly, courteous, and took the time to explain the issues and solutions in detail.
On the other hand, some customers had negative experiences, citing issues with overcharging, miscommunication, and unsatisfactory repair services. They felt that the company did not deliver on its promises and that the estimates provided were not accurate.
Technicians
The reviews emphasize the importance of having skilled and professional technicians. Authors like Josh, Dustin, and Chris were praised for their excellent customer service, expertise, and dedication to their work. They took the time to explain the problems and solutions, and their professionalism put customers at ease.
However, some customers had negative experiences with technicians who seemed to prioritize their own interests over those of the customers. They felt that the technicians took advantage of their vulnerability and that the estimates provided were not transparent.
Price
Pricing was a significant issue for some customers, who felt that Air Today overcharged for their services. They quoted prices that were significantly higher than the initial estimates, leaving customers feeling frustrated and disappointed.
Overall Experience
In conclusion, the reviews suggest that Air Today has a mixed record of service quality, technician expertise, and pricing transparency. While some customers had excellent experiences, others felt that the company did not deliver on its promises.
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