We make customer service a reality! Second to None.
At IERNA's Heating & Cooling, we are proud to be a local, family-owned and operated full-service air conditioning and heating contractor. With over 24 years of experience, we have established a reputation for providing outstanding heating and air conditioning services in the Tampa Bay area.
Our Services
At IERNA's Heating & Cooling, we take pride in offering a wide range of services to meet your home's unique needs. Our team of expert technicians is dedicated to providing exceptional customer service, ensuring that you receive the highest level of quality and satisfaction. Whether you need help selecting a new system, installation, repair, or maintenance, our knowledgeable and experienced professionals are here to assist you.
Air Conditioning Services
Our comprehensive air conditioning services include:
- AC installation
- AC repair
- Air conditioning tune-up
- Ductless mini-split systems
- Thermostats
- Zone control systems
- Nest products
Heating Services
Our heating services include:
- Heating system installation
- Heating repair
- Emergency HVAC services
- Furnace installation and replacement
- Furnace repair and maintenance
- Heat pump installation and replacement
Plumbing Services
Our plumbing services include:
- Bathroom plumbing
- Plumbing maintenance
- Drain cleaning
- Plumbing repair
- Water line repair and installation
- Water leak repair and detection
- Video pipe inspection
- Plumbing replacement
- Water treatment
- Water softeners
- Water heaters
- Tankless water heater repair and installation
Indoor Air Quality Services
Our indoor air quality services include:
- Air quality air filtration
- Air cleaners
- Dehumidifiers
- UV germicidal lights
- Custom duct design
- Duct sealing
Expert Repairs and Maintenance
At IERNA's Heating & Cooling, our team of experts is dedicated to providing reliable and efficient repairs and maintenance services. With same-day service and next-day installations, we ensure that you receive the highest level of satisfaction and convenience. Our mission is to provide quality service at a fair and reasonable price.
Our Commitment
Since 2003, IERNA's Heating & Cooling has strived for excellence in all that we do. We believe that exceptional customer service, reliability, and expertise are essential to building strong relationships with our customers. Our commitment to our customers, our community, and our values drives everything we do.
Reliability and Quality of Service
Many reviewers praised Ierna's for their reliability and quality of service. Authors such as Brian Ketelsen, Beverly Green, and Janet Dyer mentioned that the technicians were knowledgeable, courteous, and went above and beyond to ensure that their issues were resolved. They also appreciated the commitment to community and veterans' hiring practices.
Communication and Customer Service
However, some reviewers experienced issues with communication and customer service. Edwin Sardarsingh felt that the office was unresponsive, leading to frustration with the resolution of his issue. Nicholas Fletcher was also disappointed with the lack of attention to detail and poor communication from the company.
Technician Expertise
Many reviewers praised the expertise of Ierna's technicians, such as Scott, Jonathon, and Julio. They mentioned that the technicians were knowledgeable, explained the process clearly, and provided valuable information. Austin, in particular, was commended for his thoroughness and professionalism.
Price and Value
A few reviewers mentioned that Ierna's was not the cheapest option, but they felt that the quality of service and commitment to work justified the higher price. On the other hand, Nicholas Fletcher felt that the poor workmanship and lack of attention to detail made the service fee a frustrating waste of money.
Installation and Repair
Some reviewers praised Ierna's for their installation and repair work, including Saba Kefeyalew, Scott Smith, and Dreux Grever. They mentioned that the technicians were professional, helpful, and provided fair prices.
Overall Satisfaction
Despite some isolated issues, the majority of reviewers were extremely satisfied with Ierna's services. They praised the company for its commitment to quality, community, and veterans' hiring practices. Authors such as Jack Ramoy and Cherene Clarke also appreciated the professionalism and knowledge of the technicians.
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