At D & L Heating and Air, Inc., we pride ourselves on being a reputable and reliable partner for all your heating and air needs in the Atlanta area. With over 20 years of experience, we have established ourselves as the go-to choice for residential and light commercial HVAC services throughout Marietta and metro Atlanta, Georgia counties.
Our Mission
Our mission is to provide top-notch HVAC services that meet the unique needs of each of our customers. We believe that a well-maintained HVAC system is not only essential for comfort but also for energy efficiency and cost savings. Our team of experienced professionals is committed to delivering exceptional service, from new systems installation to system maintenance and repair.
Our Services
At D & L Heating and Air, Inc., we offer a wide range of services designed to meet the diverse needs of our customers. These services include:
- New system installation and replacement
- Maintenance and repair of existing systems
- Humidifier installation and maintenance
- Air cleaner installation and maintenance
- Programmable thermostat installation and maintenance
- System upgrades and upgrades to increase energy efficiency
- Emergency service for unexpected system failures
Experience Sets Us Apart
At D & L Heating and Air, Inc., we understand the importance of timely and effective HVAC services. Our experienced technicians are always prepared to provide you with expert solutions for all your heating and air needs. With over 20 years of experience in the Atlanta HVAC market, we have built a reputation for reliability, quality, and customer satisfaction.
Our Expertise
Our team of experts has been serving the Marietta and Atlanta areas since 1999. We have a deep understanding of the unique challenges and requirements of the region and are committed to providing tailored solutions to meet the specific needs of each of our customers.
Word of Mouth is Our Best Advertising
At D & L Heating and Air, Inc., we believe that our reputation speaks for itself. We have built our business on the trust and satisfaction of our customers and continue to grow through referrals from satisfied clients. Our commitment to exceptional service, quality products, and customer satisfaction has earned us recognition within the industry, including the Lennox Circle of Excellence award.
Atlanta HVAC Upgrades
In today's energy-conscious world, reducing energy consumption is more important than ever. At D & L Heating and Air, Inc., we offer a range of HVAC upgrade solutions designed to improve energy efficiency and reduce energy costs. Our upgrades include:
- SEER-rated systems for increased energy efficiency
- High-efficiency air conditioning systems
- Upgrade kits for existing systems
- Energy-saving devices and accessories
Conclusion
At D & L Heating and Air, Inc., we are dedicated to providing you with the highest level of service, quality products, and expertise. Our commitment to excellence and customer satisfaction has made us the trusted choice for HVAC services in Marietta and the Atlanta area. Contact us today to learn more about our services and how we can help you achieve a more comfortable, efficient, and cost-effective living or working space.
Poor Customer Experiences with D&L
Unreliable and Unprofessional Service
Multiple reviewers have expressed frustration and disappointment with D&L's service, citing unreliable and unprofessional technicians, poor communication, and a lack of accountability.
Scheduling Issues and No-Shows
Several reviewers reported issues with scheduling appointments, with technicians failing to show up or canceling at the last minute. In one instance, a reviewer was told that the technician was sick and wouldn't be able to make it, while another reviewer was told that the truck was overheating and would not arrive as scheduled.
Poor Quality of Work and Repairs
Reviewers have reported poor quality of work and repairs, with some experiencing the same issues repeatedly. One reviewer reported a Freon leak in a new property that took multiple visits to diagnose, while another reviewer reported poor installation and subsequent warranty issues.
Lack of Professionalism and Accountability
Reviewers have reported encountering unprofessional office staff and technicians, with some experiencing rudeness and a lack of empathy. Some reviewers have also reported being blamed for issues that were not their fault, and being told that they were "just being dramatic" when expressing frustration.
