Trust is our hallmark; honesty is our guarantee
At 365 Kool, we pride ourselves on being a reputable and honest HVAC contractor in New York City. With over 30 years of experience, our family-owned business has been providing top-notch heating and cooling services to residential customers throughout the city. Our team of highly skilled technicians is certified to work on all brands of air conditioners and heating units, and we are committed to providing exceptional service with a personal touch.
Services
At 365 Kool, we offer a wide range of services to keep your heating and cooling equipment running efficiently and effectively. Our services include repair, maintenance, and installation for A/C units, heaters, boilers, and furnaces. From ductless mini-split units to heat pumps, PTAC units, and rooftop units, we have the expertise and expertise to get the job done.
Heating Repair and Maintenance
If your heating system is not functioning properly, it can be frustrating and uncomfortable. Our expert technicians are available 24/7 to diagnose and repair any issues with your heating system. We service all major brands of heating systems, and our team has the training and tools to solve your heating problems.
Heating Installation
When it's time to replace your aging furnace or heat pump system, we can help you select the best system for your home. Our team ensures that you take full advantage of the latest energy efficiency technologies, as well as all available discounts, rebates, and cash incentives.
PTAC A/C Installation and Repair
PTAC units offer flexibility and are a cost-effective heating and cooling solution for condos, offices, apartments, or any other small environment. Our team is certified to install, maintain, and repair self-contained Packed Terminal Air Conditioning (PTAC) units of ALL brands, including Amana, LG, Friedrich, and more.
Ductless Mini-Split A/C Unit Installation and Repair
Ductless mini-split air systems bring added comfort to your home while creating a drier environment free from New York's humidity. Our team is certified to perform mini split ac installation, repairs, and ongoing maintenance for all types of ductless mini-split air conditioning.
Air Conditioning Repair
Keeping your AC unit in good condition is key to maintaining a comfortable indoor temperature. Our team is available 24/7 to diagnose and repair any issues with your air conditioning system. We offer same-day assistance and 24/7 HVAC services.
Air Conditioning Installation
At 365 Kool, we offer HVAC installation services for A/C units of all brands and varieties. Each installation comes with a labor warranty (up to five years) along with a 10-year parts warranty. We'll go above and beyond to ensure your installation is designed to last.
Heat Pump Installation and Repair
Heat pumps are centralized, forced air systems that can act as both a heater and an air conditioner. This option can be a major benefit for homeowners looking for efficient forms of climate control. We install, repair, maintain, or replace heat pump systems to ensure you get the perfect heat pump solution.
Boiler Repair and Installation
When something goes wrong with your boiler, it's important to be proactive. A quick response can greatly extend the life of your heating equipment and prevent issues from worsening. Our team is available 24/7 to diagnose and repair any issues with your boiler.
Trust and Experience
At 365 Kool, trust is our hallmark. We pride ourselves on being honest and transparent in all our interactions with customers. With over 100,000 satisfied customers and "A" rated reviews, you can trust that we will always put your needs first. Your satisfaction is our main concern, and we guarantee it!
Quality of Service and Workmanship
The majority of reviewers were unhappy with the quality of service and workmanship provided by the company. Several reviewers reported issues with the installation of HVAC systems, including improper wiring, faulty pumps, and incorrect installation of boilers. The technicians were often unprepared, and the company was accused of making excuses and pushing blame onto others.
Responsiveness and Communication
Many reviewers were dissatisfied with the company's responsiveness and communication. Some reported being ignored by the company, despite repeated calls and requests for assistance. The company's owner was accused of being unhelpful and making excuses, rather than taking responsibility for the issues.
Positive Experiences
However, a few reviewers had positive experiences with the company. They reported that the contractors were efficient, professional, and knowledgeable, and that the company was responsive to their needs.
Overall Sentiment
The overall sentiment of the reviews is negative, with many reviewers warning others not to use the company.
