Excel Mechanical Contractors is a Baltimore, Maryland-based full-service contractor dedicated to building lasting partnerships and delivering the highest value to our customers. With a focus on commercial HVAC, commercial electrical, and commercial refrigeration, our team of expert technicians is committed to providing unparalleled service and support to our clients.
Our Mission
At Excel Mechanical Contractors, our mission is to be our customers' mechanical contracting partner, helping them to achieve their organizational goals and creating lasting relationships by providing superior technical service, innovative solutions, and dependable customer support each and every time.
Our Services
We offer a comprehensive range of services to meet the unique needs of our commercial, industrial, and federal clients. Our team of skilled technicians is equipped to handle everything from routine maintenance and repairs to new installations and design projects.
Commercial HVAC
Excel offers repair, replacement, preventative maintenance, and new installation of all commercial HVAC equipment. Our team can promptly evaluate your system's operating sequences to ensure peak operation, diagnose system issues, and get your equipment in working order to avoid costly business interruptions.
Commercial Electrical
Our commercial electrical team provides full-service support, from preventative maintenance and tenant fit-outs to gear and generator installations, security, lighting, telecommunications, and controls installations. Our team works across commercial, federal, and industrial sites, handling electrical needs from the smallest repair to the largest installation project.
Commercial Refrigeration
Our expert technicians are qualified to service, maintain, and install all commercial refrigeration equipment. Each technician has extensive training and experience, resulting in accurate diagnosis, swift repair or replacement, all done correctly the first time. You can rely on us to keep your refrigeration systems operational and keep your temperature-sensitive products safe.
Industrial Services
Excel offers a wide variety of Industrial Services, including plumbing, electrical, gas monitoring, combustion analysis, controls, and many other types of industrial process support. Our team brings extensive experience in supporting industrial processes, ensuring our clients' facilities operate efficiently and effectively.
Service Area
We proudly serve customers in Maryland, Washington D.C., Delaware, Northern Virginia, Southern Pennsylvania, and West Virginia. Our core market is the Baltimore Metro Area, and we also serve other surrounding areas, including Columbia, Towson, Gaithersburg, Bethesda, Rockville, Annapolis, Ellicott City, and other Maryland cities.
Partnership and Customer Service
At Excel Mechanical Contractors, we believe that providing excellent service adds increased value when it's done in a way that aligns with our customers' objectives. We work collaboratively with our customers to provide a service experience that enables them to meet their objectives. Our goal is to understand our customers' goals and how our services can help them achieve those goals.
Excellent Customer Service
The reviews indicate that the company provides excellent customer service, with one customer stating that the technician arrived on time and knew exactly what the issue was. Another customer praised the company's responsiveness and professionalism.
Poor Business Practices
However, there were some negative reviews. One customer gave the company a 1-star rating, citing poor business practices, including a significant difference between the quoted price and the actual invoice amount. Another customer experienced a lengthy delay in receiving a technician, despite being told that someone would arrive within 2 hours. The technician who finally arrived was reportedly intoxicated.
