Measure Success One Customer At A Time
At Jones Air Conditioning, we take pride in being one of the most trusted and reliable air conditioning service providers in Naples, Bonita Springs, and Marco Island. Our team of highly trained and experienced technicians is dedicated to providing top-notch air conditioning repair, installation, and maintenance services to homes and businesses alike.
Our Story
Founded by David E. Jones in 1985, Jones Air Conditioning has grown to become a household name in the region. With over three decades of experience, David has had the opportunity to install air conditioning equipment and perform a wide range of electrical services for homes and businesses. His experience includes multi-million dollar homes, restaurants, churches, and installations of fully computerized environmental control systems for schools in Collier County. David's commitment to excellence and dedication to customer satisfaction has earned him a Class-A Air Conditioning and Heating license and an Unlimited Electrical license.
Our Services
At Jones Air Conditioning, we offer a comprehensive range of services to cater to your air conditioning needs. From 24-hour emergency repairs to routine maintenance and installations, our team of experts is equipped to handle it all. We specialize in troubleshooting and repairing all makes and models of air conditioning units, including Trane, Maytag, Rheem, Bryant, Lennox, Daiken, Goodman, and Frigidaire. We also provide installation and repair services for pool heaters from Rheem, Weatherking, Hayward, Jandy, and Ecostealth.
Our Values
At Jones Air Conditioning, we are committed to "Measuring Success One Customer At A Time." We believe in providing exceptional customer service, respect, and integrity in everything we do. Our team of technicians is NATE-certified and dedicated to providing a one-service-call resolution. We take pride in being one of the only air conditioning companies in town with non-commissioned employees, ensuring that our technicians always prioritize your needs over their own.
Our Commitment
We are dedicated to providing our customers with the best possible service and experience every time. We take your feedback seriously and continuously work to improve in any areas that we may need to work on. Our goal is to build lasting relationships with our customers, and we are committed to making sure every customer is taken care of.
Positive Reviews
Excellent Customer Service
Many reviewers praised the excellent customer service provided by Jones Air Conditioning & Electric. Reviewers mentioned that the company was responsive, friendly, and helpful. They appreciated the prompt service, fair prices, and professionalism of the technicians.
Knowledgeable and Efficient Technicians
Several reviewers complimented the company's technicians, saying they were knowledgeable, efficient, and courteous. They appreciated the attention to detail and the explanation of the work being done.
Positive Experience with the Owner
Some reviewers had a positive experience with the owner, David Jones, who was described as polite, efficient, and professional.
Satisfied Customers
Many reviewers expressed their satisfaction with the service provided, saying they would highly recommend the company to others.
Poor Business Practices
A few reviewers expressed disappointment and frustration with the company's business practices. They mentioned that the company tried to cover up another contractor's sticker and that they were not willing to fix a problem without additional payment.
Unprofessional Behavior
One reviewer had a negative experience with the owner, David Jones, who used foul language and hung up the phone during a disagreement.
Issues with Installation and Repair
A couple of reviewers mentioned issues with the installation and repair of their air conditioning units, including kinked Freon lines and faulty motor installation.
