Measure Success One Customer At A Time
At R & M Heating and Cooling, we're proud to be a family-owned business with a long history of providing top-notch HVAC services to the Huntsville, AL community. With years of experience under our belt, we've developed a reputation for excellence, integrity, and professionalism. Our team of expert contractors and HVAC technicians are fully licensed, bonded, and insured, ensuring that you can trust us with your Heating, Ventilation, and Air Conditioning (HVAC) needs.
Our Services
We offer a wide range of services to meet your HVAC needs, including:
Heating Services
- Heating system repairs and maintenance
- Heater installation and replacement
- Heating system design and installation for new construction and renovations
Air Conditioning Services
- Air conditioning system repairs and maintenance
- Air conditioning system installation and replacement
- Air conditioning system design and installation for new construction and renovations
Service Agreement
Our Service Agreement program is designed to save you time and money on your HVAC needs. With regular maintenance and inspections, you can prevent minor issues from becoming major problems, saving you time and money in the long run.
Why Choose Us?
At R & M Heating and Cooling, we're committed to providing you with the best possible service and experience. We believe in using only the highest-quality products and equipment from trusted manufacturers like Goodman and American Standard. Whether you need a simple repair or a complete system replacement, we're here to help.
Expertise and Expertise
Our team of expert contractors and HVAC technicians have years of experience under their belts, and we're proud of our reputation for honesty, expertise, and excellence. We're dedicated to providing you with the best possible service and solution for your HVAC needs.
Locations Served
We serve the following locations: Albertville, Arab, Athens, Boaz, Bridgeport, Decatur, Guntersville, Hartselle, Harvest, Hazel Green, Huntsville, Madison, Meridianville, New Hope, New Market, Owens Cross Roads, Scottsboro, Stevenson, Trinity, and surrounding areas.
Contact Us
To learn more about our services or schedule an appointment, give us a call at (256) 693-9601 or reach out to us through our website. We look forward to serving you!
Service and Quality
Many reviewers have had positive experiences with R&M Heating and Cooling, praising their responsive and professional service. Some customers have commented on the company's excellent workmanship, with one reviewer highlighting their ability to install 6 mini splits at their farmhouse. In contrast, some reviewers have reported issues with communication and responsiveness, with some feeling ignored or left without updates on the status of their issues.
Communication
Some reviewers have expressed frustration with the company's communication practices, including delayed or non-existent updates on service appointments, parts ordering, and job status. One reviewer reported not receiving a call back from the company after their service call, while another experienced technician unreturned calls and voice messages. Conversely, some reviewers have praised the company's communication, including one who appreciated advance notice and courteous service.
Professionalism and Responsiveness
Some reviewers have been highly satisfied with the professionalism and responsiveness of the company's technicians, citing courteous and informative service. Conversely, some have reported unprofessional behavior, including a technician who hung up on a reviewer. One reviewer even reported being told to contact their home warranty company and get a new technician.
