Your Local HVAC and Air Duct Experts
At Mad Hatter Air Duct & Chimney Sweep Service, we champion healthy air and efficient home comfort. We are a team of certified and highly skilled technicians dedicated to providing top-notch air duct cleaning, chimney cleaning & repair, and HVAC services for homeowners in Birmingham and Tuscaloosa, Alabama.
1. Air Duct Cleaning & Repair
- Thorough cleaning of air ducts to remove dust, dirt, allergens, and contaminants.
- Installation of high-efficiency electrostatic filters for cleaner air.
- Repair of air leaks and imbalances for optimal airflow and efficiency.
2. Chimney Cleaning & Repair
- Comprehensive cleaning of chimneys to remove soot, creosote, and debris.
- Repair of damaged or cracked chimneys.
- Inspection for potential safety hazards.
3. Heating & Air Conditioning
- Routine maintenance, repair, and installation of all major HVAC systems.
- Honest assessments and affordable solutions for all your heating and cooling needs.
Why Choose Mad Hatter?
- Experience & Expertise: Years of experience in the HVAC industry, backed by certified technicians and industry expertise.
- Quality & Transparency: We use only high-quality cleaning products and equipment, and provide clear communication throughout the process.
- Customer Focus: Your comfort and satisfaction are our top priority. We strive to provide exceptional customer service and responsiveness.
Signs You Need Our Services
- Unpleasant odors in your home
- Poor airflow or uneven temperatures
- Increased energy bills
- Difficulty breathing or allergy symptoms
- Visible dust or debris in vents and ducts
Contact Mad Hatter Today!
For clean air, enhanced efficiency, and a healthier home, contact Mad Hatter Air Duct & Chimney Sweep Service today. We offer free estimates and obligation-free consultations. Call us at (205) 979-8442 or submit the online form to schedule your appointment.
Excellent Service and Professionalism
The majority of reviews praised the company's excellent service, professionalism, and courteous technicians. Customers appreciated the team's timely arrivals, thorough explanations of the work, and attention to detail to ensure no mess was left behind.
Cleanup and Mess Prevention
Several reviewers highlighted the technicians' efforts to protect their homes and belongings during the service calls. The use of drop cloths and careful handling of equipment ensured that no mess was made, and customers felt confident in the team's ability to get the job done cleanly and efficiently.
Friendly and Knowledgeable Technicians
Technicians were consistently described as friendly, knowledgeable, and pet-friendly. They took the time to answer customers' questions, explained the work being done, and made customers feel at ease.
Poor Communication and Misunderstandings
However, some reviewers experienced poor communication and misunderstandings with the company. A few customers felt misled about the services provided, and some issues were not adequately addressed or resolved.
Disappointing Experiences
A few customers reported disappointing experiences, including no-shows, failed promises, and unacceptable behavior from technicians. These incidents led to feelings of frustration, mistrust, and a loss of confidence in the company.