Exceeding Expectations One Service at a Time
Our History and Mission
At American Mechanical Group, our history dates back to 1945 when we were founded as a family-owned service company. Over the years, we have grown to become one of Ohio's oldest and most trusted service companies, proudly serving Columbus and Dayton. Our mission is to provide the utmost level of service available in our industry, exceeding expectations through our highly-trained staff, with honesty, integrity, and respect. We strive for 100% customer satisfaction and utilize a customer response program to maintain our high standards.
Our Expertise
Our team of experts is dedicated to providing world-class service. We require our mechanical engineers and HVAC technicians to complete 144 hours of related field training per year and maintain certifications from NATE and RSES. We also employ a professional engineer to continually educate our staff on the latest technical advances.
Our Services
At American Mechanical Group, we offer a comprehensive range of services to cater to your HVAC, refrigeration, commercial kitchen, plumbing, and electrical needs. Our services include:
- Kitchen service and repair for all makes and models of cooking equipment, ovens, fryers, grills, retarders, and proofers
- HVAC service and repair for all makes and models of HVAC, boilers, chillers, cooling towers, rooftops, and hot water tanks
- Refrigeration service and repair for all makes and models of refrigeration, ice machines, coolers, and freezers
- Electrical service and repair for all residential and commercial applications
Our Philosophy
We believe in long-term relationships, combining the best of "high-tech" and "high-touch." Our service professionals are highly skilled in system assessments, providing accurate and leading-edge tools to evaluate and identify opportunities for improvement and cost savings.
Our Quality Control
Our Quality Assurance Department is committed to ensuring that we maintain the highest standards of quality in our services. We are proud to offer daytime inspections of our clients' workplaces and equipment, providing them with the peace of mind that their systems are running efficiently and effectively.
Invest in a Comfort Care Package
Invest in a Comfort Care package and receive two scheduled inspections per year, along with a 15% discount on service work, including labor, parts, and equipment. With our Comfort Care package, you'll also have the peace of mind knowing that your system is cared for by a professional technician who genuinely cares about your comfort.
Customer Service and Experience
The reviews highlight the excellent customer service and experience provided by AMG Heating and Cooling. Many reviewers praised the prompt, professional, and polite service they received from the technicians and staff. They appreciated the timely response to their issues, and the technicians' ability to explain the problems and solutions in a clear and concise manner.
Installation and Repair Work
The reviews also mention the quality of the installation and repair work done by AMG Heating and Cooling. Several reviewers were satisfied with the installation of their new furnace or AC units, and the repair work done on their existing systems. They appreciated the professionalism and expertise of the technicians in identifying and fixing the problems.
Issues with Previous Work
However, a few reviewers had negative experiences with the company's previous work. One reviewer mentioned that the company had missed several issues with their AC system during routine maintenance, which led to further damage. Another reviewer was unhappy with the installation of a walk-in freezer, which stopped working after a short period.
Technician Praise
Several reviewers singled out specific technicians, such as Navid, Kait, Joel, and Paul, for their exceptional service, knowledge, and professionalism.
