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Who We Are
At A-US Air Conditioning of Texas, we pride ourselves on being a family-owned and operated business that has been serving the Dallas/Fort Worth Metroplex for over 40 years. We have recently expanded our operations to six additional markets, including San Antonio, Tyler, Longview, Austin, Bryan/College Station, and Wichita Falls. Our commitment to quality and customer care has earned us a 90% repeat customer rate and a 90% loyalty rate among our technicians.
Our Services
We understand the importance of reliable and efficient heating and air conditioning systems. Our team of highly experienced technicians can diagnose and repair a wide variety of HVAC systems, including air conditioning, heat pumps, and furnaces. We also offer preventative maintenance packages to ensure that your system is running at its best.
What Sets Us Apart
At A-US Air Conditioning of Texas, we believe that our family-owned and operated business sets us apart from other companies in the industry. We are committed to providing unparalleled service to our customers, 24/7. We have over 40 technicians in the area, ensuring that we can respond quickly to any emergency service needs. We also offer a variety of discounts, including discounts to seniors and military personnel.
Our Services Include
- Air Conditioning: We can repair or replace your air conditioning system to ensure that you stay cool in the summer.
- Heat Pumps: A heat pump is responsible for moving heat from one fluid to another. If your heat pump is broken, you will not receive hot/cool air via your HVAC system.
- Furnaces: Our technicians can repair and install various types of furnaces and air conditioning systems.
- Installations: We can determine if your HVAC system needs to be replaced, as well as replace your HVAC with a system of your choice.
- Air Flow Problems & Duct Work Replacement: Poorly installed or blocked air ducts can affect the efficiency of your HVAC system. We can fix any air duct leaks, as well as insulate and clean them.
Why Hire Us
At A-US Air Conditioning of Texas, we believe that our family-owned and operated business sets us apart from other companies in the industry. Here are just a few reasons why you should choose us for your HVAC needs:
- Family-owned and operated
- No overtime or extra emergency fees
- Over 40 technicians in the area
- Wide variety of models and equipment
- Repeat customer rate of 90%
- Discounts to seniors and military personnel
Contact Us
If you need assistance with your HVAC system, please don't hesitate to contact us. We can be reached by dialing (877) 221-2109 or (972) 414-1658 for our emergency line. We look forward to assisting you!
Poor Customer Experience and Unprofessionalism
The majority of customers have expressed frustration and dissatisfaction with A-US Air Conditioning. Many have reported unprofessional behavior, poor communication, and incompetence from the company.
Unreliable and Fraudulent Practices
Several customers have accused the company of fraudulent practices, including overcharging, refusing to disclose costs, and performing subpar work. Some have reported being charged for work not completed or for unnecessary repairs.
Unresponsive and Unhelpful
Multiple customers have reported difficulty in getting in touch with the company, with calls and emails going unanswered. When they do respond, it's often to ignore customer concerns or make unreasonable demands.
Subpar Workmanship
Several customers have reported poor workmanship, including installations that don't meet standards, and repairs that don't fix the original issue.