Excellence is not an act, but a habit.
At Arthur Hagar Air Conditioning & Heating, we are dedicated to providing top-notch heating and air conditioning services to our valued customers in Fort Worth and surrounding areas. As a family-owned and operated business founded in 1949, we have been meeting the heating and air conditioning needs of clients like you, and we look forward to serving you quickly and efficiently.
Our Story
For more than 65 years, Arthur Hagar Air Conditioning and Heating has provided quality equipment and efficient service to some of the largest home builders in the Fort Worth area. Chances are high that we installed the heating and air conditioning in the home you purchased. In addition to providing installation services for contractors, we also provide HVAC services to individual homeowners. We are proud to have built a business that can serve the needs of builders and families alike.
Our Services
We are your experts in all areas of air conditioning and heating needs. We offer a wide range of services, including air conditioning repair, air conditioning installation, air conditioning maintenance, heating services, furnace installation, and furnace repair. Our experts can repair and maintain all air conditioning and heating systems with complete confidence. We are fully licensed, bonded, and insured, and our business is family owned and operated with a total dedication to our customers.
Our Mission
Our mission is to establish a lifetime relationship with our customers. We want you to feel that you have made a good decision when you partner with us. We have a passion for what we do, and it hasn't diminished in 65 years. We still look forward to coming to work every day and find no greater personal satisfaction than providing industry-leading service to others.
Why Choose Us
We are a Carrier Authorized Dealer, and we understand that choosing the right air conditioning and heating company can be difficult. However, the right choice is right here. Our sales team is experienced, knowledgeable, caring, and can guide you through making the best decision to meet your comfort needs within your budget. Our HVAC service technicians meet strict training guidelines and provide fast and efficient service to get your heating and cooling units running smoothly again.
Overall Experience with Arthur Hagar
Positive Experiences
- Many customers have had positive experiences with Arthur Hagar, praising their professionalism, knowledge, and quality of work.
- The company's salesmen, such as George, have been commended for providing excellent customer service and being knowledgeable about the products.
- The installation crew, including Rudy and Eduardo, have been praised for their skill and thoroughness in their work.
- Some customers have also appreciated the maintenance agreements and the prompt response to issues with their AC units.
Negative Experiences
- Some customers have had negative experiences with Arthur Hagar, citing poor customer service, high prices, and unprofessional behavior from some technicians.
- One customer was charged a high labor fee for a simple repair, and the technician was unapologetic and sarcastic about it.
- Another customer had a poor experience with the service department, citing rude behavior from the representative and a lack of concern for the customer's issues.
- Some customers have also reported issues with the warranty process, claiming that the company is not responsive to warranty claims and can be difficult to work with.
