Your comfort is our top priority!
At Rob's A/C & Heating, we have been serving the New Orleans community for over 30 years, providing top-notch air conditioning and heating services to ensure that our customers stay comfortable year-round. As a family-owned and operated business, we pride ourselves on our commitment to excellent service, quality, and technology.
Our Story
Founded by Robert S. Goodwin, Sr., our company has a rich history of providing innovative solutions to the unique challenges that our region's climate poses. With a strong focus on customer satisfaction, our team of experienced technicians is dedicated to delivering personalized services that cater to each client's unique needs.
Our Services
We offer a wide range of services to ensure that our customers' air conditioning and heating systems are always in top condition. From repairs and maintenance to installations and upgrades, our team is equipped to handle any issue that may arise. Our services include:
Cooling
Stay cool and relaxed during the hot summer months with our expert cooling solutions. Our team will work with you to determine the best solution for your specific cooling needs, whether it's a repair, installation, or maintenance.
Heating
When the winter months arrive, rely on our expertise to keep you warm and cozy. Our heating services include repairs, installations, and maintenance to ensure that your system is running efficiently and effectively.
HVAC
As a leading HVAC provider, we understand the importance of a well-maintained heating, ventilation, and air conditioning system. Our team will work closely with you to design and install a customized system that meets your specific needs.
Electrical
Our electrical repair services ensure that your home's electrical system is safe, efficient, and reliable. From diagnosing and repairing issues to installing new systems, our team is dedicated to helping you overcome any electrical challenges.
Home Generators
Protect your home and family from unexpected power outages with our comprehensive generator installation and repair services. Our team will work with you to select the right generator for your specific needs and budget.
Commercial
Our commercial services cater to the unique needs of businesses, ensuring that your workspace remains comfortable and productive. We will work closely with you to design a customized system that meets your specific requirements.
At Rob's A/C & Heating, we take pride in our commitment to excellence, transparency, and accountability. Our team is dedicated to providing exceptional service, unparalleled expertise, and unmatched quality to every customer we serve.
General Experience
The overall experience with Rob's AC is positive, with most reviewers praising the company's professionalism, courteous employees, and efficient service.
Positive Aspects
The technicians are knowledgeable, polite, and take pride in their work. The company is responsive to customers' needs, and the office staff is helpful in scheduling appointments and communicating with customers. The company is also reliable in emergency situations, such as after Hurricane Ida.
Negative Aspects
Some customers have had issues with the company's warranty process and communication. One reviewer felt that the company did not take responsibility for a faulty part and instead blamed the customer for abnormal usage. Another reviewer had a bad experience with the owner's wife, who was unprofessional and unresponsive to their concerns.