Trusted Throughout West Michigan for 100+ Years
At Penning Plumbing, Heating, Cooling & Electric, we pride ourselves on being a trusted and reputable provider of top-notch plumbing, HVAC, and electrical services to the residents of Western Michigan. As a third-generation family-owned business, we have been serving the community for over 100 years, and we take pride in our commitment to providing exceptional customer service, unmatched quality of work, and unparalleled expertise in our field.
Our History
Established in 1917, our company has been dedicated to providing comfort and safety to homeowners in Grand Rapids and surrounding areas. With a long history of providing reliable and efficient services, we have built a reputation for being a trusted partner for all your plumbing, heating, cooling, and electrical needs. Our team of highly skilled technicians and experts are dedicated to providing you with the best possible solutions to ensure the integrity of your home and the safety of your family.
Our Services
We offer a comprehensive range of services designed to cater to all your plumbing, HVAC, and electrical needs. From emergency repairs to routine maintenance and installations, we have the expertise and equipment to get the job done right the first time. Our services include:
- Plumbing: emergency services, maintenance, repair, drain cleaning, hot water heaters, toilets, and fixtures, gas plumbing, leak detection, slab leaks, piping, and repiping, frozen pipes, sewer inspection, and plumbing inspections.
- HVAC: furnace repair, installation, and replacement, AC repair, installation, and replacement, furnace maintenance, and indoor air quality.
- Electric: electrical panel upgrades, lighting installation, outlets, and switches, wiring, and electrical repair.
Our Commitment
At Penning Plumbing, Heating, Cooling & Electric, we are committed to providing you with exceptional customer service, upfront pricing, and a 100% satisfaction guarantee. We understand that problems often arise at the most inopportune moments, and we are dedicated to providing you with 24/7 emergency services to ensure your comfort and safety.
Our Mission
Our mission is to provide top-quality services that exceed our customers' expectations, while maintaining the highest level of integrity, honesty, and professionalism. We strive to build long-term relationships with our customers, and we are dedicated to being your trusted partner for all your plumbing, HVAC, and electrical needs.
Overview of Reviews
The reviews are mixed, with 14 reviewers giving 5-star ratings and 10 reviewers giving 1-star ratings. The positive reviews praise the company's prompt response, professionalism, and quality of work. The negative reviews criticize the company's high prices, poor customer service, and a perceived lack of transparency.
Positive Reviews
- 14 reviewers praised the company's prompt response, professionalism, and quality of work.
- Reviewers appreciated the company's ability to fix problems quickly and efficiently.
- Some reviewers mentioned that the company's technicians were knowledgeable, friendly, and helpful.
Negative Reviews
- 10 reviewers criticized the company's high prices, with some feeling that they were ripped off.
- Reviewers were unhappy with the company's lack of transparency in their pricing and services.
- Some reviewers mentioned poor customer service, including rude managers and unreturned phone calls.
