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We always put customer satisfaction at the top of our priorities.

Welcome to Robben & Sons, your trusted provider of home heating, air conditioning, boiler heat, and water heater services. For over 91 years, we have been dedicated to delivering exceptional service and quality workmanship to our customers in the Portland area. Our team of NATE-certified service technicians is committed to ensuring your home is comfortable all year round.

Heating

At Robben & Sons, we specialize in providing top-notch heating services to keep your home warm and cozy during the colder months. Our range of heating services includes the installation, maintenance, and repair of:

  • Gas and electric furnaces
  • Boilers
  • Heat pumps

We understand that heating emergencies can happen at any time, which is why we offer 24/7 emergency services. Our expert technicians will promptly diagnose and resolve any issues to ensure your heating system is up and running in no time.

Cooling

When the temperatures rise, you can count on Robben & Sons to keep your home cool and comfortable. Our team of experienced technicians is equipped to handle all your air conditioning and cooling needs, including:

  • Installation of high-efficiency air conditioning systems
  • Maintenance and tune-ups
  • Repair and replacement of parts

We work with leading manufacturers to provide you with energy-efficient and reliable cooling solutions tailored to your specific needs.

Maintenance

Regular maintenance of your HVAC system is crucial to ensuring its longevity, efficiency, and reliability. At Robben & Sons, we offer maintenance agreements designed to protect your investment. Our comprehensive maintenance services include:

  • Thorough inspections
  • Cleaning and lubrication of components
  • Performance evaluations
  • Identification and resolution of potential issues

Why Choose Robben & Sons?

  • Over 91 years of experience in the HVAC industry
  • NATE-certified service technicians
  • Expertise in energy-efficient systems
  • Competitive pricing
  • Emergency services available
  • Customer satisfaction guaranteed

Testimonials

"A few years ago, we added a second floor to our home, which included a second heat pump. The guy that installed it came back 4 times trying to get it to work properly. It kept freezing up and turning into a block of ice. Another well-known company here locally came 3 times. Every effort failed. Robben and sons fixed it on their first visit. I will never use another. Call Robben and sons and get the job done right the first time." - Jim B.

"I helped my neighbor get quotes for replacing her furnace and installing AC. Also helped my daughter get mini splits installed. One thing I really appreciate at all the quotes we did get, was Robben, didn't push and upsell. Only quoted us on what we requested. They had the very best price and high-quality work. This is the only HVAC company that I recommend to my family and friends." - Bob L.

Reviews (103)
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Positive: The company provided friendly and professional service, with prompt support to address issues.
Negative: The company was criticized for their incompetence, overcharging, poor communication, and technical issues, leading to misdiagnosis and faulty repairs.

Diagnosing Issues and Repairs

Reviews highlight concerns with the company's approach to diagnosing issues and repairs. One reviewer felt that the technician was surly and annoyed, and failed to diagnose the problem, instead pushing for a new boiler and zone valve replacement without proper assessment. Another reviewer mentioned that the company wanted to replace a logic board without checking the entire system, leading to a faulty repair.

Incompetence and Overcharging

Several reviewers felt that the company was incompetent and overcharged for their services. One reviewer fixed the issue themselves for a fraction of the cost quoted by the company, while another reviewer was charged $700 for a logic board that did not solve the problem. The company also failed to advise on the condition of the system, leading to further issues.

Poor Communication and Follow-up

Reviewers criticized the company's communication and follow-up. One reviewer was ghosted by the company after being quoted for a new HVAC system, while another reviewer had to follow up multiple times to get a response.

Technical Issues and Misdiagnosis

Technical issues and misdiagnosis were common themes in the reviews. One reviewer experienced a poorly integrated installation, leading to gaps and a messy install. Another reviewer found that the company missed an easy fix, which they later resolved themselves.

Positive Experiences

One reviewer had a generally positive experience with the company, praising their friendly and professional service. However, even this reviewer experienced some technical issues and felt that the company was prompt to address them, but not always successful in resolving the issue.