Empowering Contractors to Excel in the HVAC Industry
Our Story
At Victor Distributing Company, we're proud to be one of the last independently owned and operated HVAC distributors. Established in 1965, we've built a reputation on long-term employees who have a deep understanding of the industry, products, and equipment. Our team is dedicated to helping our contractor partners succeed, which in turn, fuels our own business success.
Our Philosophy
At Victor Distributing, we believe that our value lies not just in supplying parts, but in solving problems. We strive to be more than just a supplier of goods, but a true partner to our customers. We focus on being responsive, reliable, and innovative, always looking for ways to improve and grow our business. Our goal is to be the "go-to" partner for HVAC professionals in our market area, providing the products and support they need to succeed.
Our Services
As a leading HVAC distributor, we offer a wide range of products and services to our customers. Our inventory includes a vast selection of air conditioning, heating, and refrigeration equipment from top manufacturers, as well as a variety of tools, test instruments, and supplies. We also offer technical support, installation and maintenance services, and repair and maintenance solutions.
Manufacturers We Represent
We're proud to represent a wide range of manufacturers, including 5-2-1 AC Guard, Aeroflex, Air Products, AirGuide, AmRad, and many more. Our relationship with these manufacturers allows us to offer our customers the best products and solutions for their specific needs.
Customer Support
At Victor Distributing, we're committed to providing exceptional customer support. Our knowledgeable and experienced staff is always available to answer questions, provide technical support, and help solve problems. We understand that our customers are our partners, and we're dedicated to helping them succeed.
Manufacturing Capabilities
We have significant manufacturing capabilities in-house, which enables us to build custom solutions tailored to our customers' specific needs. Our capabilities include fabrication of ductwork, manufacturing of sheet metal products, and assembly of HVAC systems.
What Sets Us Apart
At Victor Distributing, we're different from other distributors because we're independent, family-owned, and operated. This allows us to operates without the financial burdens and pressures that come with being a publicly traded company. We can focus on building long-term relationships with our customers and providing the highest level of service and support.
Company Culture and Management
The company's management and HR team have been criticized for their unprofessional behavior and lack of empathy towards employees. One reviewer shared a negative experience with an HR representative, Joe, who made an insensitive comment during a meeting.
Customer Service
On the other hand, the company's customer service has received numerous praises. Several reviewers have expressed their satisfaction with the helpful and knowledgeable staff, who go the extra mile to provide excellent service.
Employee Work Ethic
The employees at Victor Supply have been commended for their hard work and dedication. One reviewer appreciated the prompt service and expertise of an employee, Cody, who helped them find the exact parts they needed.
Overall Experience
Some reviewers have had positive experiences with the company, praising the organized and efficient service, while others have had negative encounters with drivers and management.
