Dedication to Exceeding Expectations
Our Story
For over 35 years, Potate's Douglasville Appliance Repair Heating & Air has been a leader in the HVAC and appliance repair industry. Our journey began in 1986, and since then, we have established ourselves as one of the top-rated HVAC and appliance service companies in the industry. Our success is a direct result of our commitment to providing dependable repairs, quality-driven service, and fair pricing.
Our Philosophy
At Potate's Douglasville Appliance Repair Heating & Air, we believe that every customer deserves a hassle-free experience. Our mission is to provide exceptional service, exceptional products, and exceptional value to our customers. We take pride in our work and strive to exceed our customers' expectations with every interaction. Our commitment to quality, reliability, and customer satisfaction has earned us a reputation as a trusted and respected name in the industry.
Our Services
At Potate's Douglasville Appliance Repair Heating & Air, we understand the importance of reliable HVAC and appliance systems. That's why we offer a wide range of services to ensure your home or business operates smoothly and efficiently. Our services include:
System Installation
We specialize in new AC installation, air conditioning service, and maintenance for residential, commercial, and new construction. With our state-of-the-art equipment and expert technicians, you can trust that your HVAC system will be installed efficiently and effectively.
A/C Repair
Whether you're experiencing issues with your AC unit or need preventive maintenance, our team of experts is equipped to handle any repair or installation needs. From repairs to new installation, we offer competitive pricing and quick service to get your home or office back to its normal state.
Heater Repair
Don't let a malfunctioning heater ruin your comfort. Our team is dedicated to providing top-notch heater repair services, ensuring that your home stays warm and cozy throughout the year.
Heat Pump Repair
When your heat pump starts malfunctioning, it can be frustrating. Our experienced technicians will diagnose and repair your heat pump to ensure your home remains comfortable and energy-efficient.
Duct Cleaning and Repair
Maintaining your ductwork is crucial for efficient airflow and reduced energy bills. Our team is equipped to clean and repair your ducts, ensuring optimal performance and reliability.
Appliance Repair
From refrigerators, freezers, and dishwashers to dryers and wine coolers, our team of experts has the tools and expertise to repair all major appliances. We understand the importance of having your appliances functioning correctly, which is why we strive to provide efficient and cost-effective solutions.
Customer Reviews
Positive Experiences
The majority of customers have had positive experiences with Potate's Douglasville Appliance. They have praised the company's professionalism, courtesy, and efficiency. Customers have mentioned that the technicians are knowledgeable, prompt, and respectful. Many have also appreciated the company's commitment to customer satisfaction, with one customer stating that the company "goes above and beyond" to help customers.
Negative Experiences
Some customers have had disappointing experiences with Potate's Douglasville Appliance. One customer reported being given a wide window for a technician's arrival, only to be told that the technician was running late. Another customer felt that the company's communication was poor and that they were unprofessional. One customer even cancelled their service due to the company's unreliability.
