Experience Total Home Comfort Today!
At Craft Heating and Cooling, we have been providing top-notch heating and air conditioning services to the Pittsburgh and surrounding areas since 1949. Our family-owned and operated business is dedicated to delivering exceptional customer service, using only the highest quality products, and offering expert installation and maintenance services. With years of experience, we have earned an enviable reputation for providing quality products and services at reasonable prices. At Craft Heating and Cooling, we take a personal interest in our customers' needs and recommend a system that is tailored to their specific space and requirements.
Our Services
At Craft Heating and Cooling, we understand the importance of maintaining a comfortable and healthy living or working environment. Our team of NATE-certified technicians provides a wide range of services to ensure that your heating and air conditioning system is running efficiently and effectively. Our services include:
Heating and Cooling Services
- Equipment Replacement: We provide the best value on the highest quality comfort systems for your home or business.
- Preventative Maintenance: We offer commercial preventative maintenance agreements for businesses of any size, ensuring that your system is running smoothly and efficiently.
- Complete System Installation: Our dedicated and knowledgeable Comfort Consultants assess your specific needs and design the perfect comfort system for you.
- Duct Work: We design the ideal duct configuration for your comfort system.
- EarthWise Design Approach: Our comfort specialists educate homeowners and businesses on Trane's EarthWise Hybrid Systems, helping to reduce energy costs and the environmental impact.
Energy Efficiency Tips
To Save You Money
- Check Your Thermostat: Cool your home at 78o or warmer with the fan switch on "auto." For extra savings, raise the thermostat to 82o when you're not home.
- Utilize Ceiling Fans: Keep your home comfortable and reduce A/C costs by installing energy-efficient ceiling fans to circulate the air.
- Maintain Airflow: Keep interior doors and vents open to help circulate the air.
- Keep Your Unit Clean & Clear: Clean or replace your air filter at least once a month, and keep your outside unit clear of debris to avoid blocking airflow.
- Upgrade Your Insulation: If your home was built before 1985, you may need to upgrade your insulation to reduce cooling costs and make your home more comfortable.
- Consider Buying a New A/C Unit: If your system is over 10 years old, it may be time to purchase a new unit for maximum energy savings.
By choosing Craft Heating and Cooling, you can trust that your heating and air conditioning system is in good hands. Our team of experts has the knowledge and experience to ensure that your home or business is comfortable and energy-efficient. Contact us today to schedule a free home comfort consultation and let us help you achieve total home comfort.
Excellent Customer Service and Prompt Response
The majority of reviewers praised Craft Heating for their exceptional customer service, prompt response, and reliable technicians. Many reviewers mentioned the quick response time, with some receiving service within 24 hours of calling. The technicians, such as Aaron, Don, and Jerry, were described as professional, polite, knowledgeable, and efficient. Several reviewers appreciated the detailed explanations provided by the technicians, making them feel comfortable and informed throughout the repair process.
Satisfaction with Repair and Installation Services
Many reviewers expressed satisfaction with the repair and installation services provided by Craft Heating. They praised the company's ability to diagnose and fix issues promptly, often with same-day service. The installation of new heating and air conditioning systems was also praised, with reviewers mentioning the professionalism and care taken by the technicians. Some reviewers even mentioned that the company went above and beyond their expectations.
Unprofessional Behavior and Lack of Accountability
A few reviewers experienced unsatisfactory interactions with Craft Heating. One reviewer mentioned that the company refused to sell a replacement part, wanting to charge for a service call instead. Another reviewer was unhappy with the handling of a water heater installation, resulting in toilet pressure issues. A few reviewers experienced poor communication and lack of follow-up from the company.
Mixed Reviews on Pricing and Value
Opinions on pricing and value varied among reviewers. Some felt that the prices were reasonable and competitive, while others thought they were high compared to online prices for replacement parts. One reviewer mentioned that the company's pricing was "a bit high, but worth it" due to the quality of service.
