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Your comfort is our priority

Who We Are

At Gene May Heating & Cooling, we pride ourselves on being a reliable and trustworthy HVAC company in the Joliet area. With over 30 years of experience in the industry, our team of highly trained technicians have the expertise to provide top-notch service for all your heating, cooling, and indoor air quality needs.

What We Do

As a full-service HVAC company, we offer a wide range of services, including furnace repair, AC installation, air quality solutions, and more. Our team takes pride in their work, ensuring that every customer receives personalized attention and a stress-free experience. Whether you're looking for residential or commercial HVAC services, we've got you covered.

Residential Services

Our residential services include:

  • AC repair and maintenance
  • Furnace repair and replacement
  • Boiler repair and replacement
  • Air quality solutions
  • Annual maintenance contracts

Commercial Services

For commercial clients, we offer:

  • Custom HVAC installation
  • Repair and maintenance services
  • Air quality solutions
  • Energy-efficient solutions
  • 24/7 emergency services

Financing Options

At Gene May Heating & Cooling, we understand that unexpected HVAC repairs can be costly. That's why we offer financing options to approved applicants for all equipment replacement in the Joliet area. We also don't require deposits for AC repair or replacement, only payment after services are rendered and satisfaction is confirmed.

Guarantees

We stand by our work and guarantee satisfaction for all our services. If something goes wrong with your ductless AC installation or air conditioning repair, we'll make it right.

Areas We Service

We proudly serve the following areas:

  • Aurora
  • Minooka
  • Joliet
  • Plainfield
  • Oswego
  • Shorewood
  • Yorkville

Get a Quote

Contact us today to schedule your appointment or to learn more about our services. You can reach us at (815) 828-5817 or stop by our office at 516 Twin Rail Dr. - Suite 1, Minooka, IL 60447.

Reviews (28)
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Positive: Overall, the positive reviews highlight the company's excellent service, professionalism, and quality work, with many customers noting their quick response times and helpful technicians.
Negative: However, a few customers have had negative experiences, citing poor responsiveness, excessive quotes, and overcharging, highlighting the need for improvement in these areas.

Service and Quality

The majority of the reviews are overwhelmingly positive, praising Gene May Heating & Cooling for their excellent service, professionalism, and quality work. Many customers appreciate their quick response times, with several mentioning that technicians were at their homes within hours of calling. The techs are described as knowledgeable, friendly, and honest, with some being named specifically for their exceptional service.

Examples of Excellent Service

Several customers highlight specific instances of excellent service, such as:

  • A same-day service appointment to fix a broken furnace on a cold day
  • A technician arriving promptly to repair an AC unit on a hot summer day
  • A technician diagnosing a problem and fixing it quickly
  • A customer service team being helpful and polite

Concerns and Negative Reviews

A few customers have had negative experiences, citing:

  • Poor responsiveness, with one customer being treated rudely when asking questions
  • Exorbitant quotes for repairs or new installations
  • A technician suggesting unnecessary work or overcharging for parts
  • A customer feeling exploited and seeking a refund

Overall Opinion

While there are a few negative reviews, the majority of customers are extremely satisfied with Gene May Heating & Cooling and would highly recommend their services.