Where Comfort Meets Quality
Our Story
Long Air Conditioning Inc. was established in Conroe, Texas, in July 1966 by Doyle and Joan Long. Starting from a humble beginning in their garage, Doyle and Joan built their business on the foundation of honesty, quality workmanship, and integrity for their customers and employees. Over the course of nearly six decades, Long Air Conditioning has evolved into a respected leader in the heating, ventilation, and air conditioning (HVAC) industry. Today, the company remains proudly locally owned and operated, with second and third-generation family members involved in its operations.
Our Services
At Long Air Conditioning, our commitment to excellence has earned us a reputation as a trusted and reliable HVAC provider. Our team of highly skilled technicians and professionals is dedicated to delivering exceptional service, ensuring that our customers receive only the highest level of quality workmanship and attention to detail. We specialize in:
- Air Conditioning: Trane air conditioners, heat pumps, and indoor air quality solutions
- Heating: Trane gas furnaces and heating systems designed to keep you warm and cozy
- Home Automation: Integrating your home's systems for seamless control and convenience
- Financing Options: Flexible payment plans to help you achieve your HVAC goals
Trane Products
As an official Trane dealer, we're proud to offer a wide range of Trane products, including air conditioners, heat pumps, furnaces, and indoor air quality solutions. Trane's commitment to innovation and quality has earned them a reputation as a world leader in HVAC systems, services, and solutions.
About Us
At Long Air Conditioning, we're passionate about providing exceptional service, unparalleled quality, and unbeatable value. With a team of dedicated professionals, we're committed to exceeding our customers' expectations and building lasting relationships. Our dedicated team includes:
- Joan Long: President
- Randy Long: Vice President
- Starla Long: Secretary and Accounts Receivable
- Colby Long: Sales Manager
- Cody Long: Service Technician
- Pacer Jackson: Service Dispatch
- Norman Wyatt: Service Technician and Installation
- Darrell Harris: Installation Crew Lead
Trust Your HVAC Needs to the Experts
At Long Air Conditioning, we're dedicated to delivering top-notch service, backed by our 100% satisfaction guarantee. Contact us today to learn more about our services and how we can help you achieve your HVAC goals.
Overview
The reviews for Long AC are largely positive, with many customers praising their excellent service, professionalism, and honesty.
Positive Feedback
The majority of reviews praise Long AC's prompt and efficient service, with technicians being knowledgeable and polite. Many customers have been satisfied with the company's work, citing their honesty and competitive pricing. Some reviewers have expressed gratitude for Long AC's 24/7 availability and willingness to work outside of regular business hours.
Negative Feedback
However, one reviewer had a vastly different experience with Long AC. Mark Webb, who gave the company a 1-star rating, reported a series of issues with his air conditioning unit, including a faulty compressor that was not properly diagnosed or repaired. He expressed disappointment and frustration with the company's handling of the situation, accusing them of being dishonest and prioritizing profits over customer satisfaction.
