In Any Weather, Kent is Better! Customized Comfort Solutions
For over 65 years, Kent Heating and Air Conditioning, Inc. has been dedicated to providing exceptional heating and air conditioning services to homeowners and businesses throughout Northwest Indiana. Founded in 1954, our company has built a reputation for excellence, integrity, and customer satisfaction. Our commitment to customer satisfaction has earned us the trust and loyalty of our customers, who have come to appreciate our high-quality products, expert installation, and dedicated customer service.
Our Services
At Kent Heating and Air Conditioning, Inc., we offer a wide range of services designed to meet the unique needs of our customers. Our services include:
Residential Services
- HVAC Installation and Repair: We specialize in installing and repairing heating and air conditioning systems for homes. Whether you're looking for a new system or need maintenance to keep your existing one running efficiently, we're here to help.
- Water Heater Installation and Repair: We install and repair water heaters to ensure your home stays warm and comfortable.
- Air Conditioning and Heating Repair: Our expert technicians are trained to repair and maintain your air conditioning and heating systems to ensure they're running efficiently and effectively.
- Home Performance Inspections: We offer comprehensive home performance inspections to identify potential problems and prevent costly repairs before they become major issues.
Commercial Services
- HVAC Installation and Repair: We specialize in installing and repairing heating and air conditioning systems for businesses. Whether you're looking for a new system or need maintenance to keep your existing one running efficiently, we're here to help.
- Duct Sealing: We inspect and seal your ducts to ensure they're leak-free and running efficiently.
- Indoor Air Quality: We provide indoor air quality solutions to ensure a healthy and comfortable indoor environment.
Maintenance and Emergency Services
- Preventative Maintenance: We offer regular maintenance programs to keep your HVAC system running efficiently and prevent costly repairs.
- 24/7 Emergency Services: We're always available to respond to emergency HVAC repairs, so you can rest assured that your home or business is always protected.
Indoor Air Quality and Comfort Solutions
- Indoor Air Quality Products: We offer a range of indoor air quality products, including filtration systems, humidifiers, and dehumidifiers to ensure a healthy and comfortable indoor environment.
- Wine Coolers: We install wine coolers to ensure your favorite bottles of wine are kept at the perfect temperature.
At Kent Heating and Air Conditioning, Inc., our commitment to customer satisfaction is unparalleled. Our experienced technicians, state-of-the-art equipment, and commitment to safety make us the go-to choice for heating and air conditioning services in Northwest Indiana.
Overview of Reviews
The reviews of Kent Heating and Cooling are generally positive, with some negative experiences mentioned.
Positive Experiences
- Professionalism and reliability are consistent themes in the positive reviews.
- Technicians are knowledgeable and transparent in their explanations, fostering trust and confidence in their work.
- Prompt response times and efficient issue resolution are appreciated by customers.
- The office staff is also commended for their professionalism and helpfulness.
Negative Experiences
- One customer had a negative experience with a technician who condemned their HVAC unit and provided a high quote for replacement, which was later disputed by another technician.
- Another customer had issues with their new HVAC system, which did not perform as expected and required multiple adjustments.
- The customer service response to concerns and questions was inadequate, with the owner failing to follow up on promises.
