Expert Indoor Comfort Specialists - Just a Phone Call Away!
Our Story
At Air Design Heating and Cooling, we take pride in being a locally owned and operated business that has been serving the greater Salt Lake City area for over 29 years. Established in 1995 by Rhett Marshall and Gene Anderson, we have built a reputation for providing timely and efficient furnace, heating, and air conditioning service and replacement.
Our Mission
Our mission is to provide exceptional quality service to our customers at a fair price. We strive to resolve any concerns our clients have quickly and completely, and continually work to improve our services to meet the evolving needs of our customers. Our commitment to excellence has earned us an "A" rating with the Better Business Bureau, and we are proud to be a trusted expert in the HVAC industry.
Our Services
We offer a comprehensive range of services to meet the diverse needs of our customers. Our expertise extends to the installation, maintenance, and repair of furnaces, heaters, and air conditioners from leading brands like Lennox and Bryant. We also provide indoor air quality solutions, including humidifiers, electronic air cleaners, UV lights, and zoning systems. Our team of experienced technicians is dedicated to providing prompt and efficient service to ensure your comfort and satisfaction.
What Sets Us Apart
At Air Design Heating and Cooling, we believe that our employees are our greatest strength. We take pride in hiring the best technicians in the industry, and our commitment to their training and development ensures that they are equipped to handle even the most complex HVAC issues. Our family-owned and operated business has earned a reputation for providing exceptional customer service, and we are proud to have built a loyal customer base of over 20,000 installations.
Exceptional Customer Service and Technical Expertise
The reviews highlight the exceptional customer service and technical expertise of Air Design's technicians. Many reviewers praised the professionalism, knowledge, and courtesy of the technicians, such as Jordan, Sean, Greg, and Andy, who took the time to explain everything and answered all their questions. The technicians were also commended for their promptness, efficiency, and honest service.
Appreciation for Long-Term Relationships
Several reviewers appreciated the long-term relationships they had built with Air Design, with some clients having been with the company for nearly twenty years. They appreciated the peace of mind that came with knowing they could rely on the company for their HVAC needs.
Positive Experiences with Installation and Maintenance
Many reviewers were extremely satisfied with the installation and maintenance services provided by Air Design. They appreciated the transparency and honesty of the technicians, who explained everything and provided options without being pushy.
Negative Experiences with Sloppy Work and Overpricing
However, a few reviewers had negative experiences with Air Design, citing sloppy work, overpricing, and poor management support. They were unhappy with the quality of work, the cost of repairs, and the company's response to their concerns.
