We're not comfortable until you are
At Peffer Heat & Air, we pride ourselves on being a customer-driven organization that understands the importance of providing exceptional service to our customers. Our commitment to excellence is unwavering, and we strive to exceed our customers' expectations 100% of the time. We believe that our focus on quality, integrity, and professionalism sets us apart from the competition.
Our Commitment to Quality
At Peffer Heat & Air, we are dedicated to providing superior products, excellent service, and outstanding customer care. We have a thorough screening process for our employees, and we only hire highly competent, caring, disciplined, responsible, and dedicated individuals who share our commitment to excellence. Our team of experts is trained to provide personalized solutions that meet the unique needs of each customer.
Our Services
As a leading provider of air conditioning and heating services in the Metairie and Greater New Orleans Area, we offer a wide range of services, including:
Air Conditioning Services
Our team of certified and trustworthy technicians will analyze and identify the problem with your air conditioner, and present you with options for repair. We will then begin the necessary processes to repair your air conditioner, ensuring that you can enjoy a comfortable and healthy indoor environment.
Heating Services
In the cold winter months, our certified and trustworthy technicians will visit your home to conquer any problems with your furnace or heating system, ensuring that you stay warm and comfortable.
Installation Services
We take pride in our ability to pinpoint the ideal heating and cooling equipment for your unique needs. Our friendly sales technicians will guide you through the entire purchasing process, from analyzing your comfort needs to the final connection of a new machine.
Commercial Services
At Peffer Heat & Air, we service small and large accounts, specializing in light commercial and property management accounts. We understand the unique needs of commercial customers and always strive to provide personalized solutions that meet their unique needs.
Contact Us
We invite you to learn more about our services and how we can help you stay comfortable and healthy in your home or office. Please feel free to contact us at 1508 Edwards Ave., Suite JJ, New Orleans, LA 70123, or call us at 504-486-7726.
Overall Feedback
The reviews of Peffer Heating and Air show a mixed bag of experiences. While some customers had positive interactions with the company, others were met with poor service and unprofessional behavior.
Positive Feedback
Many customers praised Peffer's prompt response times, with some technicians arriving within 30 minutes of a call. The company's technicians were often described as professional, knowledgeable, and informative. Several reviewers mentioned that Peffer stood behind its work and offered quality service at a fair price.
Negative Feedback
However, one reviewer had a negative experience after calling Peffer for maintenance, only to have their AC unit stop working just two weeks later. The office worker was unprofessional and rude, and the customer was hung up on. Another reviewer had a poor experience with another company, which led them to call Peffer for assistance.
Product and Service
Peffer offers a range of services, including HVAC installation, repair, and maintenance. They use various brands, including Goodman, Amana, and mini-split systems. Customers appreciated the company's quick response times and courteous service.
