Delivering Greater Value, One Home at a Time
At PROTOCOOL Cooling Solutions, we're dedicated to providing top-quality HVAC services to our valued customers in the Sunshine State. As a trusted leader in the industry, our team of NATE-certified technicians is committed to delivering exceptional results, ensuring that your home or business stays comfortable and efficient all year round.
Services We Offer
As a Trane Comfort Specialist, we specialize in a wide range of services, including:
- Air Conditioning Installation: From traditional central air systems to ductless solutions, we'll help you find the perfect system for your needs and budget.
- Air Conditioning Repair: With fast and reliable service, our team will get your cooling system up and running in no time.
- Air Conditioning Service: Our maintenance programs will keep your system running efficiently, reducing energy bills and extending its lifespan.
- Ductless HVAC: Efficiently control your indoor climate with our ductless solutions, perfect for small spaces or areas with limited ductwork.
- Commercial HVAC: Whether you're a small business or a large corporation, we'll design and install a system tailored to your needs.
- Heat Pumps: Our heat pump solutions provide reliable and efficient heating and cooling, perfect for Florida's mild winters and hot summers.
- Planned Maintenance Service: Prevent costly breakdowns and reduce energy bills with our regular maintenance programs.
- Comfort Diagnostics: Our state-of-the-art diagnostic tools will detect potential issues before they become major problems.
Home Performance Testing
At PROTOCOOL Cooling Solutions, we understand the importance of indoor air quality, energy efficiency, and humidity control. Our home performance testing services will detect hidden issues, detect energy-wasting leaks, and optimize your system's performance.
Commercial Solutions
From restaurants to offices, we cater to the unique cooling and heating needs of commercial establishments. Our expertise includes:
- Rooftop units
- Chiller systems
- Packaged systems
- Commercial HVAC solutions for new construction and retrofit projects
Financing Options
We believe that comfort shouldn't break the bank. That's why we offer flexible financing options to make our services more accessible.
Our Promise
At PROTOCOOL Cooling Solutions, we strive for exceptional service, transparency, and customer satisfaction. We guarantee that our work will meet the highest standards, or we'll work with you to make it right.
Call Us Today! (954) 793-4785
Company Performance and Customer Experience
The majority of reviewers expressed dissatisfaction with the company's performance and customer service. Multiple reviewers reported being overcharged for services, with some feeling taken advantage of. The company's diagnosis and repair work were also questioned, with some reviewers claiming that the company's assessments were incorrect or misleading. Additionally, some reviewers reported poor communication and a lack of effort to help customers.
Pricing and Billing Issues
Several reviewers expressed frustration with the company's pricing and billing practices. Some reviewers reported being charged exorbitant fees for services, with one reviewer claiming to have been charged $360 for a diagnosis that was later disputed. Another reviewer reported being charged $95 for a visit, with an additional $240 for Freon leak detection.
Positive Experiences
On a positive note, a few reviewers reported having a good experience with the company. One reviewer praised the company's prompt response to their AC needs, while another reviewer appreciated the professionalism and quick service they received.
