Customer Satisfaction Is Our Halmark
Dalco Air Conditioning and Heating Company is a family-owned business that has been serving the Dallas area since 1963. With four generations working together, we are committed to providing the best values for our customers and community. As a member of the Better Business Bureau, we have maintained a reputation for family values and hometown service. Our team of professionals is dedicated to finding the right products for your home or business and ensuring your cooling and heating needs are handled with expertise and care.
Services Offered
At Dalco Air Conditioning and Heating Company, we specialize in installation, repair, and maintenance of residential, commercial, and industrial cooling and heating systems. Our team of certified technicians is experienced and trained to work on all types of systems, and we are proud to offer energy-efficient solutions to help you save on utility costs.
- Installation of New Systems: We offer a range of energy-efficient systems to meet your cooling and heating needs. Our team of professionals will work with you to find the right products for your home or business.
- Repairs: Our technicians are certified by Lennox and NATE to handle repairs for all types of systems. We offer quick and efficient service to get your system up and running in no time.
- Maintenance: Regular maintenance is essential to keep your system running smoothly and efficiently. Our team offers maintenance services to ensure your system is in top condition and ready for any season.
Anti-Germ Protection
At Dalco Air Conditioning and Heating Company, we are committed to keeping your home or business safe and healthy. That's why we offer a variety of anti-germ protection options, including germicidal lights, disinfecting fogging, and expert duct cleaning. Our team of professionals will work with you to find the right solution for your needs.
Financing Options
At Dalco Air Conditioning and Heating Company, we understand that purchasing a new system can be a significant investment. That's why we offer financing options to make it easier for you to get the system you need. Our financing options make it easy to get the system you need while staying within your budget.
Dalco Comfort Program
At Dalco Air Conditioning and Heating Company, we offer a Comfort Program to provide peace of mind, preferred treatment, lower utility costs, service you can trust, and service discounts. As a member of our Comfort Program, you'll receive automatic on-time maintenance scheduling, priority scheduling of service calls, service discounts, and more.
Contact Us
At Dalco Air Conditioning and Heating Company, we are committed to providing excellent service and top-quality products to our customers. Contact us today to learn more about our services and how we can help you with your cooling and heating needs.
Company Performance and Reliability
The company's performance and reliability have been called into question by some reviewers. One reviewer mentioned that the company missed two appointments and didn't show up, despite the customer waiting from 9-11 am on two consecutive days. The reviewer was also hung up on by the manager when they expressed their frustration.
Professionalism and Quality of Service
On the other hand, many reviewers praised the company's professionalism and quality of service. Several reviewers mentioned that the technicians were efficient, knowledgeable, and polite. One reviewer was impressed with how quickly the company responded to their issue and how well the technician worked.
Pricing and Value
Some reviewers were unhappy with the company's pricing, feeling that they were overcharged for their services. One reviewer mentioned that they were charged $450 for a repair that they later found could have been done for much cheaper.
Customer Service
The company's customer service has been a mixed bag, with some reviewers praising the company's responsiveness and others expressing frustration with their experience. One reviewer mentioned that the manager was unhelpful and rude, while others praised the company's willingness to work with them to find a solution.
